Quick question!

  • Resolved bigga345

    (@bigga345)


    2 years, 6 months ago

    Hello,

    I just installed this plugin (great btw). I am having an issue where, when I click on the category I don’t see the products on the page. Any idea what I can do? I checked the sticky message and I do not see the “front-page” option in the settings. Is that for PRO users only?

    Let me know please! I click the category, then nothing.

    Thanks for your time.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support crodriguez1991

    (@crodriguez1991)

    2 years, 6 months ago

    Hello there,

    Thanks for contacting us and we hope you’re doing well 😀

    Could you send us a screenshot where we can see the sticky message?

    we made a test on our installation and the filters seems to work fine.

    we used the default preset provided with our plugin and we tried filter the categories and works fine ( see the following screenshot )

    Could you please also provide me the page where you have the problem? In this way we can check it.

    We are looking forward your response.

    Thread Starter bigga345

    (@bigga345)

    2 years, 6 months ago

    Hey Carlos,

    Thanks for your response. The sticky message that says “The page doesn’t update after clicking on a filter” on this support forum is what I was referring to.

    Can I send you the link on Slack? I don’t want to post it publicly. I hope that’s fine.

Viewing 2 replies - 1 through 2 (of 2 total)
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