Support » Plugin: ALO EasyMail Newsletter » Queue and direct sending stays at 0%

  • Resolved Gunu

    (@grafcom)


    Hello Alessandro,

    I have placed a website on another server with the same domain name and same email boxes.

    If I want to send a newsletter now, the test mail works – I also use Easy WP SMTP – test emails also work correctly there.

    However, placing a newsletter in the queue, or select immediately sending it, remains at 0%

    I do not use subscribers but only registered users, previously it worked perfectly

    Any idea what I could do/test?

    Thanks, as always 🙂

    Gunu

Viewing 10 replies - 1 through 10 (of 10 total)
  • Gunu

    (@grafcom)

    Found this in your FAQ….

    Otherwise, there is an option to load only plugin javascript files, or create the list without ajax when newsletter is saved: go to Newsletters → Settings → tab Newsletter.

    It now seems to work but any idea what the cause is?

    Plugin Author eventualo

    (@eventualo)

    Hi gunu.
    Are you able to create list of recipients and, after you close the popup and after time, the progress in newsletter list remains blocked at 0%?
    Or you open the popup to create list of recipients, click the button to create it and the creation remains blocked at 0%?
    Reading your first post I think the 2nd case, right? In this case it could be a javascript error. Can you see any js error in browser console when you click the button to create list?

    • This reply was modified 10 months ago by  eventualo.

    Hello Alessandro,

    The normal way – Ajax (standard) – was to publish a newsletter and then provide it with recipients. Nothing will be sent yet. Then I opened the popup window and could send a test mail.
    I could also close this popup window again and still no newsletters are sent, so far everything was correct and manageable.

    When Ajax is switched off, and publishing the newsletter (subscribers then selected) it is immediately put in the queue and the sending is started…. oops this is not convenient. There is now no possibility to send a test. Correct?

    JAVA:

    Deze website lijkt een ‘scroll-linked’ positioneringseffect te gebruiken. Mogelijk werkt dit niet goed met asynchronous panning;
    zie https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects voor verdere details en het bijdragen aan de discussie over gerelateerde hulpmiddelen en functies! edit.php
    JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
    JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
    JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
    JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
    Deprecated TinyMCE API call: <target>.onPostRender.add(..) plugin.min.js:1:82
    JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
    Deprecated TinyMCE API call: <target>.onPostRender.add(..) plugin.min.js:1:82
    JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542

    Try to translate:

    This website seems to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects for further details and contributing to the discussion about related tools and functions!

    Plugin Author eventualo

    (@eventualo)

    Hi gunu, those javascript warnings should not be blocking for the sending.
    Sorry, I don’t understand: after you open the modal to create list of recipients, are you able to click “Send now” or “Add to queue” button and see the progressive creation? (Like in screenshot https://ps.w.org/alo-easymail/trunk/screenshot-4.png )
    Or, after you click, does the progress remain to 0%?

    Alessandro,
    the popup with “Send now” or “Add to queue” button I see but after I click, the progress remains to 0% that’s correct.

    I did another test in the same website/location. I have created a separate group with 1 subscriber. This time it worked… (again).

    Because there are currently no real newsletters – this is a live site – I will have to wait to see if it works with all (1590) subscribers again.

    Plugin Author eventualo

    (@eventualo)

    Hi gunu, so if after button click the progress remoains to 0% there could be some errors: you should look at browser console after you click the button and also look at php log error of your server.

    Alessandro,

    does this help?

    Error: Minified React error #188; visit http://facebook.github.io/react/docs/error-decoder.html?invariant=188 for the full message or use the non-minified dev environment for full errors and additional helpful warnings. react-dom.js:32:15
    Task cancelled

    Use of nsIFile in content process is deprecated. NetUtil.jsm:302:12
    Error: Minified React error #188; visit http://facebook.github.io/react/docs/error-decoder.html?invariant=188 for the full message or use the non-minified dev environment for full errors and additional helpful warnings. react-dom.js:32:15
    Successfully compiled asm.js code (total compilation time 222ms; unable to cache asm.js in synchronous scripts; try loading asm.js via <script async> or createElement(‘script’)) demangle.js
    Task cancelled

    Also this?

    [Thu Jul 05 16:35:31.666687 2018] [lsapi:notice] [pid 153456:tid 140237799921408] [client xxxxxxx] [host http://www.thissite.com] Backend log: Array\n(\n [type] => 1\n [message] => Allowed memory size of 100663296 bytes exhausted (tried to allocate 64 bytes)\n [file] => /home/XXXXXXXX/domains/thissite.com/public_html/wp-includes/wp-db.php\n [line] => 1889\n)\n, referer: https://www.thissite.com/wp-cron.php?doing_wp_cron=1530801330.3794069290161132812500
    [Thu Jul 05 16:36:46.952294 2018] [lsapi:notice] [pid 171427:tid 140237757961984] [client xxxxxxx] [host http://www.thissite.com] Backend log: Array\n(\n [type] => 1\n [message] => Allowed memory size of 100663296 bytes exhausted (tried to allocate 82 bytes)\n [file] => /home/XXXXXXXX/domains/thissite.com/public_html/wp-includes/wp-db.php\n [line] => 1889\n)\n, referer: https://www.thissite.com/wp-cron.php?doing_wp_cron=1530801405.7060201168060302734375
    [Thu Jul 05 16:37:48.075937 2018] [lsapi:notice] [pid 184962:tid 140237778941696] [client xxxxxxx] [host http://www.thissite.com] Backend log: Array\n(\n [type] => 1\n [message] => Allowed memory size of 100663296 bytes exhausted (tried to allocate 72 bytes)\n [file] => /home/XXXXXXXX/domains/thissite.com/public_html/wp-includes/wp-db.php\n [line] => 1889\n)\n, referer: https://www.thissite.com/wp-cron.php?doing_wp_cron=1530801466.6674029827117919921875
    [Thu Jul 05 16:38:49.349738 2018] [lsapi:notice] [pid 193100:tid 140237663553280] [client xxxxxxx] [host http://www.thissite.com] Backend log: Array\n(\n [type] => 1\n [message] => Allowed memory size of 100663296 bytes exhausted (tried to allocate 64 bytes)\n [file] => /home/XXXXXXXX/domains/thissite.com/public_html/wp-includes/wp-db.php\n [line] => 1889\n)\n, referer: https://www.thissite.com/wp-cron.php?doing_wp_cron=1530801528.0857880115509033203125
    [Thu Jul 05 16:41:05.781959 2018] [lsapi:notice] [pid 229406:tid 140237947639552] [client xxxxxxx] [host http://www.thissite.com] Backend log: Array\n(\n [type] => 1\n [message] => Allowed memory size of 100663296 bytes exhausted (tried to allocate 80 bytes)\n [file] => /home/XXXXXXXX/domains/thissite.com/public_html/wp-includes/wp-db.php\n [line] => 1889\n)\n, referer: https://www.thissite.com/wp-cron.php?doing_wp_cron=1530801664.5066990852355957031250
    [Thu Jul 05 16:42:11.531868 2018] [lsapi:notice] [pid 251244:tid 140237831390976] [client xxxxxxx] [host http://www.thissite.com] Backend log: Array\n(\n [type] => 1\n [message] => Allowed memory size of 100663296 bytes exhausted (tried to allocate 80 bytes)\n [file] => /home/XXXXXXXX/domains/thissite.com/public_html/wp-includes/wp-db.php\n [line] => 1889\n)\n, referer: https://www.thissite.com/wp-cron.php?doing_wp_cron=1530801730.2708280086517333984375

    Plugin Author eventualo

    (@eventualo)

    Hi gunu, about “Error: Minified React error” they are errors related to React javascript library. Maybe you have some plugins using this library. Did you already try to temporary disable all plugins to see if the issue disappear?

    About the last log, these kind of errors are caused by a timeout during the cron execution (/wp-cron.php?doing_wp_cron=….). So, they are not related directly with recipient list creation, because this one does not use the cron. EasyMail uses cron only to send programmatically newsletters after you created the recipient list using “Add to queue” action.
    Are you using other plugins that use cron to make any kind of action?

    Hello Alessandro,

    because it is a production site I could not test, therefore the long time before I could respond.

    The problem was there after this webiste was placed on a different server, no new plugins were added at the time. It worked correctly for that

    So it has to be the server settings and yes… problem was in the PHP version, it was outdated on that server.

    Problem solved now that I have adjusted it

    Thank you for your comments and suggestions!

Viewing 10 replies - 1 through 10 (of 10 total)
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