• Resolved alexsina

    (@alexsina)


    Hello,

    I am confused by the expected behavior on pricing.

    What about if there are both Price range pricing and default pricing in the pricing settings please? should we expect both of them to work at the same time together?

    If the default pricing will not work once the Price range pricing is set, it would be great if you can make them work at the same time.

    The reason why submit this question is that I found the default pricing will not work once custom pricing is set.

    Looking forward to your reply, have a nice day.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,
    We have a very clear explanation about pricing rules in the plugin settings:

    For each price, first matched rule(from top to bottom) will be applied. If no rules match, the default will be used.

    Best regards

    Thread Starter alexsina

    (@alexsina)

    Hi

    Please take this post as a feature request:

    The cost of receiving payment is complex, like receive fee, currency exchange or convert, withdrawal fees, and it also varies subject the payment gateway.

    It would be great if there is individual line to the sum of the cost of payment.

    Thanks

    Hello,
    Do you mean on the Ali orders page?

    Thread Starter alexsina

    (@alexsina)

    Hello,

    No, the orders on our website, and I mean we need pay for costs of payment gateways service, and it would be great if it support to set extra cost in pricing setting page

    Detailed reasons:

    Usually we use PayPal or stripe as payment gateways, and No matter which payment gateways are used, we need pay for the service fee.

    Please note that We also use your multiple currency plugin, because we also might sell to other countries.

    In this case, the cost of collect payment will be complicated, and there are slightly different between PayPal and Stripe on charge rate, but generally they are same.

    Here is an example of cost occurred with PayPal gateway or stripe to collect payment on our site:

    1# Collect payment fee: 4%,
    It means PayPal will charge that fee immediately when a customer place an order. For some countries, across border fee might occurs subject to a specific country your PayPal or stripe account belongs to.

    2# Convert into local currency fee: 2%
    Remember we are using multiple currencies, and some of the currency is foreign currency for us, right? So we need covert that currency into our local currency. On stripe, it will automatically convert any foreign currency into the default currency actually, so that they can earn that fee immediately. Sometimes, we might directly withdraw that foriegn currency into our local bank, but we also need pay for converting few to the bank. So the converting fee always occurs.

    3# withdrawal to our bank account fee:1%

    If we withdraw fund into our local bank account, that fee will occur.

    So, collect payment fee, convert currency fee and withdraw fee are the cost of collect payment. The most important here is those costs might be changed according to different Papal or stripe promotion season, I mean those costs are actually dynamic.

    Since there are only one column in pricing that allow us to set profit by fixed or percentage, right? These profit number or figures are actually need to be adjusted according to different competition or sales season. Actually, whatever the reasons are, it is not possible to gain profit if you never adjust that preset profit margins. So the point here that I mean is that preset profits numbers are dynamic too.

    So, the problems is that we will forget what exactly we set for the cost and profits before if we set all those cost into profit to cover those costs, because we mixed those costs and preset profits together.

    So, it would be great if there is a way to set extra costs in pricing setting page. ideally, it works in the way that we can set custom rows and columns to calculate extra costs:

    Row one: cost one + cost two + cost three
    ….
    Row X

    Thanks

    • This reply was modified 2 years, 4 months ago by alexsina.
    • This reply was modified 2 years, 4 months ago by alexsina.
    • This reply was modified 2 years, 4 months ago by alexsina.
    • This reply was modified 2 years, 4 months ago by alexsina.
    • This reply was modified 2 years, 4 months ago by alexsina.

    Thank you for the very detailed explanation.

    However, adding those columns seems to make the pricing rules too complicated and will make other users confused. I can put a filter to the final price so that you can use some extra PHP codes to add those extra fees.

    About the currency conversion fee, as you use our multi currency plugin, there is a field to enter exchange fee(fixed or percentage) for each currency. It’s the number 11 in this documentation https://docs.villatheme.com/woocommerce-multi-currency/#page_section_child_menu_2989

    Anyway, if more of our users need this feature, I will add it in the following updates.

    Best regards

    Thread Starter alexsina

    (@alexsina)

    I can put a filter to the final price so that you can use some extra PHP codes to add those extra fees.

    Yes, that might be a temporary solution if possible.

    About the currency conversion fee, as you use our multi-currency plugin, there is a field to enter the exchange fee(fixed or percentage) for each currency. It’s the number 11 in this documentation https://docs.villatheme.com/woocommerce-multi-currency/#page_section_child_menu_2989

    Yes, I did note the exchange fee. But, that cost will not be reflected in the real price if we generate product feeds files for Google or any other Ads system, because that feature seems to work as flying way, right? That means the price in the feed file will be not the same as the one on-site because the Feed plugin can not capture the flying price figures, and you might like have a test by using any plugins at https://wordpress.org/plugins/search/google+feed/

    In this case, Google will take it as Policy violent, and waring will show up to suspend our Google account.

    So, it is indeed a temporary solution if Multi-currency feed is not submitted to google, but for long-term consideration, any extra cost should be added to the product cost.

    • This reply was modified 2 years, 4 months ago by alexsina.
Viewing 6 replies - 1 through 6 (of 6 total)
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