Title: Question about plugin function
Last modified: September 11, 2018

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# Question about plugin function

 *  Resolved [Esch](https://wordpress.org/support/users/esch/)
 * (@esch)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/question-about-plugin-function/)
 * This is a general question that anyone can answer. I love the idea of being able
   to see my abandoned carts, but the one problem I have is that every single one
   of them doesn’t have an email attached to it, so the plugin is kind of worthless
   since it can’t send a reminder.
 * Are there any remedies to getting them to enter their email address before they
   get to the checkout phase? It seems every one of my abandoned carts are happening
   pre-checkout phase.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * (@chetnapatel)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/question-about-plugin-function/#post-10680825)
 * Hi,
 * Currently, it is not possible in our Abandoned cart lite plugin to capture the
   guest cart email address before checkout page.
 * I would like to let you know that our plugin is providing “Add To Cart Popup 
   Modal” feature. So we can capture the email address before the checkout page.
 * I am attaching the screenshot for your reference: [https://www.screencast.com/t/vIkkgj1B0XXE](https://www.screencast.com/t/vIkkgj1B0XXE)
 * When the user clicks on “Add To Cart” Button from shop or product page then Add
   To Cart Popup Modal will be shown for asking the email address of the customer.
   So we can capture those cart before checkout page and send them abandoned cart
   reminder email.
 * You can refer this documentation for more details: [https://www.tychesoftwares.com/docs/docs/abandoned-cart-pro-for-woocommerce/capture-visitor-email-address-before-checkout-page/](https://www.tychesoftwares.com/docs/docs/abandoned-cart-pro-for-woocommerce/capture-visitor-email-address-before-checkout-page/)
 * Let me know if you have any question.
 * Regards,
    Chetna Bhutka
 *  Thread Starter [Esch](https://wordpress.org/support/users/esch/)
 * (@esch)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/question-about-plugin-function/#post-10681257)
 * Ah ok, so it’s a feature of Pro. I didn’t realize that. Unfortunately I can’t
   afford it so I’ll just have to live with what I have. Thanks for the answer!
 *  Plugin Contributor [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * (@chetnapatel)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/question-about-plugin-function/#post-11046906)
 * Hi [@esch](https://wordpress.org/support/users/esch/),
 * I can understand your concern.
 * So, I would like to let you know that you should receive the notice of Abandoned
   Cart Data tracking Usage while activating the LITE plugin. And if you will allow
   us to track the data then you can get 20% discount coupon code for purchasing
   of the Abandoned Cart PRO plugin.
 * You can read more about data tracking usage at the link: [https://www.tychesoftwares.com/abandoned-cart-lite-usage-tracking/](https://www.tychesoftwares.com/abandoned-cart-lite-usage-tracking/)
 * Let me know if you have any question with the plugin.
 * Regards,
    Chetna Bhutka

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Question about plugin function’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-abandoned-cart/assets/icon-256x256.png?rev=2369396)
 * [Abandoned Cart Lite for WooCommerce](https://wordpress.org/plugins/woocommerce-abandoned-cart/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-abandoned-cart/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/question-about-plugin-function/#post-11046906)
 * Status: resolved