Question about language + paypal-email
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Hello!
I have two questions:
I have the Norwegian wordpress, and my woocommerce webshop is Norwegian. I cannot remember having choosen this, and my costumers are from outside of Norway. I therefore need the webshop to be in English, or some sort of plugin that translates the webpage to other languages when people visit my page. I have trouble finding either.
And! I have connected woocommerce to my paypal, and at the time I used another account. I did change that yesterday, but when I test buy thing, I still get that I send money to my old e-mail in the receipt.
Also…is it possible to avoid giving my email address to all of my paypal-costumers?
The page I need help with: [log in to see the link]
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Hello there,
You can change your site’s language in Settings > General. This will change the language in the entire shop.For PayPal, make sure to change the email address in WooCommerce > Settings > Payments > PayPal > PayPal email > Define – Email address to receive payment.
If this is already changed to the correct one, make sure to check your PayPal account for some settings that might still be affecting this. Their support might also be able to help you further.
For the email, I am not sure how the customers get that email address. Can you explain?
Thank you so much!
Well, I tried bying something from my own shop, and on the paypal receipt it says that I have payed xxx$ to my email. Would like it better if my shop name was there, and not my private email that I set up paypal with.
Can you share a screenshot of that email? I’m asking as I’d like to check whether that email is coming from WooCommerce or PayPal 🙂.
Also, can you share a copy of your status report as found under **WooCommerce > Status**?
The email is coming from paypal, it is the receipt. Usually when I pay with paypal I also get that email, but with the shop name, and not their private email.
I get my private email (but the wrong one, even though i uodated everything yesterday and again today
[url=https://ibb.co/Yt79wxp][img]https://i.ibb.co/VvWy5s2/Skjermbilde-2020-09-23-kl-11-04-03.png[/img][/url]But it is weird, i linked my email again, and it is still the wrong email. Maybe it is some days before it updates? But still would like to hide it.
And this is the status rapport (i think?)
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Se: Hvordan lage et dattertema WooCommerce Support: ❌ Ikke oppgitt ### Templates ### Overrides: – ### Action Scheduler ### Fullfør: 11 Oldest: 2020-09-22 20:59:20 +0200 Newest: 2020-09-23 09:40:13 +0200By the way, I managed to change the language, thank you! But, I suppose I have to change the site names and the menu manually, yes? Will it inflict anything in woocommerce if I do so?
Hello
But, I suppose I have to change the site names and the menu manually, yes? Will it inflict anything in woocommerce if I do so?
Yes, those won’t translate automatically. Nothing will be affected by this change other than the menu and the site name.
OK, thank you!
Tried to buy something from myself today again. I have put in my correct email in the payments tab / paypal in woocommerce, but payments still go to my former email. Any way to fix this?
Also, is there any way to hide this email from people on their paypal receipt? Dont really want to display my email there, old or new.
Hello,
Also, is there any way to hide this email from people on their paypal receipt? Dont really want to display my email there, old or new.
This is something that you need to check with PayPal support. We do not have control over their email.
For the payment, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there. Also, make sure to create an administrator account for us with email woologin@woocommerce.com share the credentials in the ticket via quickforget.com so that we can access and have a look.
We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.
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