Support » Plugin: Order Splitter for WooCommerce » Quantity split leaves empty order

  • Resolved ryonwhyte

    (@ryonwhyte)


    Hi, I purchased the premium version of this plugin because I wanted the quantity split function. I does work, but creates an extra order with no products and a price of 0.00.

    For example, A order is made with 2 products – The plugin creates 3 orders 2 with 1 product and one with no products.

    I have selected the option to delete the original order. My settings are in the screenshot below
    https://prnt.sc/q08olk
    https://prnt.sc/q08oyo

    • This topic was modified 2 weeks, 3 days ago by ryonwhyte.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Don’t worry, i am available for support. In case you have already sent me an email, i will take care of it. Please wait for a few hours.

    Thanks,
    Fahad

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @ryonwhyte thank you so much for reporting this issue. I have just found the reason and moving that line into an appropriate condition check. Kindly test the next version and let me know if it works correctly? And in your settings, you are removing original order after split, you don’t need to do that as this plugin handles the empty orders automatically. In case, parent order get empty, it will be deleted by itself.

    Thanks again,
    Fahad

    @fahadmahmood Thank you very much for the fix. It seems to work great now. No empty orders

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @ryonwhyte you’re welcome.

Viewing 4 replies - 1 through 4 (of 4 total)
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