Support » Plugin: WP Express Checkout » Quantity Error

  • Resolved kaosone

    (@kaosone)


    When I allow the user to choose the quantity (starting for example from 1), and I try to select more than one articles quantities, I get the error “Please enter valid quantity”.
    If I try to buy with the error the amount he charges in PayPal checkout is amount of 1 item, even if I select more than one … why?
    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I checked your link above and carried out a test. From what I can tell you have a maximum of 4 servings limit. In other words, you can’t order more than 4. So if you select 4 or 3 or 2 or 1 you don’t see the error message “Enter a correct quantity (max 4)”.

    Does the above make sense to you?

    Regards

    kaosone

    (@kaosone)

    Hello and thanks for the answer …
    What you actually see is a way I’ve adapted everything to try and make it work.
    My doubt:
    I have 50 items maximum, but if I set 50 in the plugin settings, in the check out page I see the quantity of 50 already selected and if I want to buy only one items, I have to go down from 50 to 1 (quantity).
    I expect to find 1 on the check out page selected (minimum quantity), and if I want I can go up up to 50 units, and from 51 I know the error message.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I see what you mean. Currently that is how that feature in our plugin works.

    I have submitted a message to the developers to investigate further your request.

    Thank you

    Plugin Author mra13

    (@mra13)

    I will investigate this and get back to you.

    Plugin Author mra13

    (@mra13)

    We have applied a fix for this in the new version. Please upgrade to v1.9.2 and then empty your cache. Then do a test.

    Now work, but there isn’t a way to set maximum quantity?
    I used the bug to set the maximum purchase quantity…now i can’t..

    Plugin Author mra13

    (@mra13)

    There is no option for maximum quantity. That is something we intend to add to the plugin using an inventory control option at a later time.

Viewing 7 replies - 1 through 7 (of 7 total)
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