Support » Plugin: Kaya QR Code Generator » qr code not working.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Kaya Studio

    (@kayastudio)

    Hello,
    Thank you for your comment and for using ‘Kaya QR Code Generator’.

    It seems that you are trying to display the QR Code in a live front-end page builder, it’s possible that the needed ressourses are not loaded this way.

    Have you tried the shortcode on a published page ?

    Thread Starter harianja

    (@harianja)

    I’ve created a shortcode on the page still can’t appear.

    Plugin Author Kaya Studio

    (@kayastudio)

    Sorry about this issue, I gonna need an online page with the example of the problem, do you have a page to provide with the broken QR Code to verify it?

    Thank you, best regards.

    Thread Starter harianja

    (@harianja)

    here is the link for the problematic page for the placement of the qr code.

    https://metro.gadgetfood.id/form-member/

    • This reply was modified 8 months, 1 week ago by harianja.
    Plugin Author Kaya Studio

    (@kayastudio)

    Thank you, but the link you provided is a restricted page for members only.
    Can you place the example broken QR Code on a public page or give a temporary user account?

    Thank you, best regards.

    Thread Starter harianja

    (@harianja)

    I temporarily deleted the shortcode, I want to make it again on that page.

    can the qr code appear on the posting page, which can be seen when logged in only?

    Thread Starter harianja

    (@harianja)

    I temporarily deleted the shortcode, I want to make it again on that page.

    can the qr code appear on the posting page, which can be seen when logged in only?

    new link : https://metro.gadgetfood.id/1064/

    Plugin Author Kaya Studio

    (@kayastudio)

    I checked the page and the needed ressourses for the plugin are loaded, but the function to generate QR Code images is not automatically running.

    When I execute it manually on your page, the QR Code image displays well.

    It seems to be a conflict with your theme ‘Customizr’ which have a JavaScript error:
    “setupDomListeners : dom element should be an existing dom element [object Object]” at 1:46859 in themes/customizr/assets/front/js/tc-scripts.min.js?ver=4.4.17

    I tried to reproduce the error with the theme, but there is no error on my version and all works well. It may be a problem with your theme configuration and/or another plugin conflict that create this error.

    You should check this issue from the theme with the ‘customizr’ theme support to solve this part of the problem.

    In regards to have the QR Code on a restricted page for membrers, there is no problem all content in a private page is not visible from public side.

    Thank you, best regards.

    Plugin Author Kaya Studio

    (@kayastudio)

    I tried a fix to the problem, I need you to test it by replacing plugin code through FTP or the plugin editor.

    Can you replace the file ‘plugins\kaya-qr-code-generator\lib\functions.php’ with this content:
    https://pastebin.com/Pi412Rvq

    When it’s done, tell me if it solve the problem.
    Thank you, best regards.

    • This reply was modified 8 months, 1 week ago by Kaya Studio.
    Plugin Author Kaya Studio

    (@kayastudio)

    Sorry there is an error in the content send previously, here is the correct content to replace :
    https://pastebin.com/0tpjsQ2H

Viewing 10 replies - 1 through 10 (of 10 total)
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