Support » Plugin: Kaya QR Code Generator » qr code disappeared / broken

  • Resolved makmerghen

    (@makmerghen)


    hello
    I am using Kaya ar code generator v1.3.2 the last version and now the QR code disappeared from the front end page
    would you please advise how to fix that
    thanks

Viewing 15 replies - 1 through 15 (of 16 total)
  • Thread Starter makmerghen

    (@makmerghen)

    also I found this error in error log

    [19-Aug-2020 07:03:07 UTC] PHP Warning: Illegal string offset ‘content’ in /home/comeff/mysite.com/wp-content/plugins/kaya-qr-code-generator/lib/class.shortcodes_qrcodeshortcode.php on line 47

    Thread Starter makmerghen

    (@makmerghen)

    please help

    Plugin Author Kaya Studio

    (@kayastudio)

    Hello,

    It seems you are using the shortcode for a dynamic content without content data, can you show me a copy of the shortcode used ?

    Thank you, best regards.

    Thread Starter makmerghen

    (@makmerghen)

    thank you for your reply
    here is the short code I used inside short code its belong to plugin named ultimate member
    [kaya_qrcode_dynamic title=”username QR code” ecclevel=”L” color=”#2198DC” align=”alignleft”][um_field_data field=user_login][/kaya_qrcode_dynamic]

    yes it is dynamic but it was work before and suddenly stopped show the QR code I think after the last update of wordpress

    best regards

    Thread Starter makmerghen

    (@makmerghen)

    even when use static method QR code not appear
    [kaya_qrcode title=”test title” content=”test content” ecclevel=”L” align=”alignnone”]

    Plugin Author Kaya Studio

    (@kayastudio)

    Ok, if this issue occurred right after the last WordPress update, it maybe connected to the WordPress 5.5 JQuery problem that causing unexpected behaviors ?

    You can check this and tell me. If the problem does not come from that, you can provide me an online page with the exemple of the problem.

    Thank you, best regards.

    Thread Starter makmerghen

    (@makmerghen)

    I installed fresh wordpress site and I test the shortcode alone and it worked and tested with kaya and qr code not showed as in this page please check

    https://caplap.tk/test-qr-code/

    regarding what you mentioned about jquery problem I am sorry to tell I am not professional to know that

    so please advise
    best regards

    Plugin Author Kaya Studio

    (@kayastudio)

    I just checked at the different tests you made on your site.

    The one on “second qr code test” page is working well, what tells me the plugin is functionnal, so I looked at “test QR code” page, indeed the image generated is all white.

    So I have verified the parameters, and there is an error on your color parameter: the content is ”#2198DC” with the quotation marks, which shouldn’t be like that, you should delete the double quotes of the parameters.

    When I manually deleted them and retested the generation, it works fine. Try it and tell me if it’s ok.

    Thank you, best regards.

    Thread Starter makmerghen

    (@makmerghen)

    thank you dear
    in this wordpress site yes you were right after I delete the quotation marks its work well
    but in my main site still the problem I have not like this site a white image its the shape of the missing image
    its look there are conflict with other plugin
    I will do test to find the plugin that made thin conflict and let you know
    best regards

    Thread Starter makmerghen

    (@makmerghen)

    actually I disabled all plugin and used default them but unfortunately the problem still there the image didn’t appear and this is image for that
    http://www.mediafire.com/file/bkf6nmcsrn0a47f/2020-09-01_224828.png/file

    do you have any idea what can cause this issue ?

    best regards

    Plugin Author Kaya Studio

    (@kayastudio)

    Indeed, the generation script seems to be broken for a reason. It is weird if all other plugins are disabled and the default theme is used.

    You should try to update WordPress 5.5.1 patch which should fix the JQuery problem, if this doesn’t change the issue, I will need an online page from your main site with the example of the problem.

    Thank you, best regards.

    Thread Starter makmerghen

    (@makmerghen)

    I update wp but with no fixing
    https://newhope.me/test-qr-code/ this is the page that have the test
    username and password is user
    once you login you will find username is written but qr code not appear
    best regards

    Plugin Author Kaya Studio

    (@kayastudio)

    Hello,

    Indeed, I looked at the page and executed manually the generation and it worked. But for some reasons, the function don’t launch automatically like it must do. There is maybe a conflict with another plugin or a theme function.

    I’m looking to fixing that issue, but I have to find what is wrong first. I will do my best and get back to you as soon as possible.

    Thank you, best regards.

    Thread Starter makmerghen

    (@makmerghen)

    thank you very much for you help
    I want to let you know some thing I did maybe it can help you

    I installed in another domain a new wordpress installation and I took the plugins and theme of the wordpress site that has the problem and I copied and paste to the new installation site
    then I got copy of the data base of the site of the problem and I migrate it in the new installation site
    suppose now we have 2 sites has the same things plugins,themes, database
    the result that the issue was solved in the new installation site

    so if that clear something to you please let me know
    best regards

    Thread Starter makmerghen

    (@makmerghen)

    it was fixed after I installed fresh wordpress files and restored the database
    thank you

Viewing 15 replies - 1 through 15 (of 16 total)
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