Title: P.verma support question Last modified: August 30, 2016 --- # P.verma support question * ResolvedPlugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/) * Hello [@p](https://wordpress.org/support/users/p/).verma123 * I reply here: * > Add meta tag plugin Version 2.9.0 not supported my website.i used integrity > theme version 4.0.3 and wordpress version 4.2.2. > I have set all add meta tag > plugin setting but meta tag is not refleted to my website. > Please help to solve this issue.. > Thank You in advanced * Please try the following: * 1) If you use a caching plugin, make sure you clean the web page cache. 2) Log out and clean your web browser’s cache. 3) Make sure your theme’s `header.php` template has the `wp_head` action hook. * Hope this helps. * George * [https://wordpress.org/plugins/add-meta-tags/](https://wordpress.org/plugins/add-meta-tags/) Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/pverma-support-question/page/2/?output_format=md) [→](https://wordpress.org/support/topic/pverma-support-question/page/2/?output_format=md) * [P.verma123](https://wordpress.org/support/users/pverma123/) * (@pverma123) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372781) * * * this is the my header.php file code * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372787) * Hi, * Add-Meta-Tags uses the `wp_head` and `wp_footer` action hooks to embed metadata to the HTML HEAD and the HTML BODY. Therefore, it is essential that your theme includes these two action hooks in its templates. * Please contact the theme developer and make sure this precondition is met. Unfortunately, I cannot provide support for themes. * Also please make sure you follow these guidelines and see if the problem persists: * 1) If you use a caching plugin, make sure you clean the web page cache. 2) Log out and clean your web browser’s cache. * Kind Regards, George * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372788) * If you use a free theme, please let me know its name, so I can check the template myself. * If this is not a free theme, then please contact the theme developer. * Best Regards, George * [P.verma123](https://wordpress.org/support/users/pverma123/) * (@pverma123) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372804) * i use integrity theme version 4.0.3 and wordpress version 4.2.2 i clear web page cache and web browser cache but meta tags not reflected. * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372813) * Hi, * This is a commercial theme. Please contact the theme developer and ask about the existence of the `wp_head` action hook in the templates. * Unfortunately, I cannot provide more support for a commercial theme. If the templates were freely publicly available, I could have checked them for you, but it cannot be done for a commercial theme. * Thanks for your understanding. * Best Regards, George * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372816) * Alternatively, you could search the theme templates manually for the string “ wp_head” without quotes. * George * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372819) * Also please check this out: [https://theme.co/community/forums/topic/editing-header-php/](https://theme.co/community/forums/topic/editing-header-php/) * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372822) * I would highly recommend asking in the theme.co community forums. This issue is not caused by the plugin. I’m marking the topic as resolved. Feel free to contact me again when you have more detailed feedback about how the plugin could possibly cause this problem. * The theme dev should be able to help you with this because he better knows how the theme templates are organized and coded. * Best Regards, George * [P.verma123](https://wordpress.org/support/users/pverma123/) * (@pverma123) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372862) * this same plugin working on my other website in which i used same theme and wordpress version. * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372864) * Then it is possibly a matter of configuration on your site. Have you used the same theme settings / plugins? Most probably, Add-Meta-Tags is not the cause of the issue. * As I’ve already mentioned earlier, in case a caching plugin is used, please make sure you clean up the page cache. * Unfortunately, since Add-Meta-Tags is confirmed to work on one of your sites, then this support question is beyond the scope of this forum, because I can only wild guess about what might be wrong with the website in which you experience the problem. You will have to do the troubleshooting on your own or ask for help in a more general forum, like the `Miscellaneous` forum. * However, if you have a specific question about the plugin, please feel free to ask and I’ll be very glad to help you. * Best Regards, George * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372866) * Nevertheless, I highly recommend that you also ask this question to the support forums of the company from which you purchased the theme. * George * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372872) * From what I see on the web, your theme possibly uses different header sections, according to some theme specific settings. Maybe you should go through the theme settings documentation for more info about the head section. * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372873) * > // Content is output based on which Stack has been selected in the Customizer. > // > To view and/or edit the markup of your Stack’s index, first go to “views” // > inside the “framework” subdirectory. Once inside, find your Stack’s folder // > and look for a file called “wp-header.php,” where you’ll be able to find the// > appropriate output. * Also you might need to follow these instructions and check the wp-header.php of each stack. * Plugin Author [George Notaras](https://wordpress.org/support/users/gnotaras/) * (@gnotaras) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372874) * But I really think it’s a matter of configuration of your theme. * Anyway, if you have more specific feedback about how Add-Meta-Tags could be causing the problem, please feel free to post it and I’ll be glad to help. * George * [P.verma123](https://wordpress.org/support/users/pverma123/) * (@pverma123) * [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/#post-6372887) * I installed meta tag plugin but it is not being shown in plugin directory in wp-content. so what could be the reason? Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/pverma-support-question/page/2/?output_format=md) [→](https://wordpress.org/support/topic/pverma-support-question/page/2/?output_format=md) The topic ‘P.verma support question’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/add-meta-tags.svg) * [Add Meta Tags](https://wordpress.org/plugins/add-meta-tags/) * [Frequently Asked Questions](https://wordpress.org/plugins/add-meta-tags/#faq) * [Support Threads](https://wordpress.org/support/plugin/add-meta-tags/) * [Active Topics](https://wordpress.org/support/plugin/add-meta-tags/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/add-meta-tags/unresolved/) * [Reviews](https://wordpress.org/support/plugin/add-meta-tags/reviews/) * 18 replies * 2 participants * Last reply from: [George Notaras](https://wordpress.org/support/users/gnotaras/) * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/pverma-support-question/page/2/#post-6372898) * Status: resolved