Title: Puzzeling problem witih user_meta
Last modified: August 22, 2016

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# Puzzeling problem witih user_meta

 *  [htown](https://wordpress.org/support/users/htown/)
 * (@htown)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/puzzeling-problem-witih-user_meta/)
 * I’m having an issue with Word press users. I have a Gravity form on the site
   
   that gathering lots of information about the user that is being stored in user_meta.(
   Using Gravity forms User Registration Add-On v2.0) This all works just fine and
   I used to be able to go into the users in the admin area and see all the meta
   data for that user in addition to the usual wordpress user info. However something
   has happened to and I cannot find the problem. I need help finding out why I 
   can no longer see user meta data.
 * Anyone ever experience this before?
 * Many thanks,
    Houston

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [chriswgerber](https://wordpress.org/support/users/chriswgerber/)
 * (@chriswgerber)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/puzzeling-problem-witih-user_meta/#post-5705475)
 * If you use a commercial theme or plugin and need support, please go to their 
   official support channel. In order to be good stewards of the WordPress community,
   and encourage innovation and progress, we feel it’s important to direct people
   to those official locations.
 * [http://www.gravityhelp.com/support/](http://www.gravityhelp.com/support/)
 * Forum volunteers are also not given access to commercial products, so they would
   not know why your commercial theme or plugin is not working properly. This is
   one other reason why volunteers forward you to the commercial product’s vendors.
   The vendors are responsible for supporting their commercial product.
 *  Thread Starter [htown](https://wordpress.org/support/users/htown/)
 * (@htown)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/puzzeling-problem-witih-user_meta/#post-5705541)
 * I understand and that is the first place I went. After looking into my problem
   they sent me here. LOL. I have since hired someone to find the problem as this
   kind of stuff takes too much time. Especially when it was once working just fine.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Puzzeling problem witih user_meta’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [htown](https://wordpress.org/support/users/htown/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/puzzeling-problem-witih-user_meta/#post-5705541)
 * Status: not resolved

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