Plugin Support
sanjay
(@sanjay0808)
Hi @jlwp123
Thank you for taking the time to share your feedback. I’d like to clarify a small misunderstanding regarding the video you mentioned, as I believe it may help clear up the concern.
The plugin does not include any promotional video or hard-coded content. The video you’re referring to (shown here: https://prnt.sc/C5Z9spWuu_G-) is part of a fully backend-manageable setting, which the site administrator can easily modify, replace, or completely hide from the plugin settings panel: https://prnt.sc/iduVLfECxBB9
This video is only a sample/help video, intended to demonstrate how to use the Loan Calculator plugin. It is provided by default so that new users, especially non-technical ones have guidance immediately after installation, rather than seeing an empty section. There is no promotional intent behind it, and it is not permanently embedded in the plugin code.
At any time, you can:
- Replace it with your own video
- Disable the video section entirely
- Customize the settings as per your preference
Given this clarification, I kindly request you to reconsider the 1-star rating, as it appears to be based on the assumption that the video was promotional or hard-coded, which is not the case.
We genuinely value user feedback and always aim to make the plugin flexible and easy to use. If you need any assistance adjusting the settings or have further questions, I’d be happy to help.
Thank you for your time and understanding.
Thread Starter
Jlwp
(@jlwp123)
I see. I re-evaluated the plugin and would like to make the following comments:
- Keep in mind when someone is evaluating a plugin, they want to quickly install it and see how it works – I did this and found the plugin very confusing
- Eg by default the plugin displays a small square chart icon, a table icon and a video play icon – not knowing how the plugin works I thought the play icon meant do the calculation not play a video
- It is not clear to potential users what these icons mean
- It is not clear that the calculator auto-updates when you change values – ie with many calculators you have to press a “Calculate” button – with this plugin it is not clear what to do
- I notice that when I remove the video option that the icons change to Repayment Chart and Loan Amortization Table – this is much more clear for a potential user
- I do not like the IMO ugly “Feel free to use our calculator” heading and I tried to remove it by entering no text for this field but the plugin still shows a solid bar where the text was and this should go away.
- I think the plugin has way too many settings – it is overwhelming eg all the color settings – this requires changing one color of many, refresing the calculator on the front end, seeing what the color change looks like, etc – This will take many iterations of this. Selecting themes would be much better.
- Many confusing things – eg the pie chart says “Monthly Payment<small>$</small>853.79Monthly for 1 Year(s) Total interest payable<small>$</small>245.48 over 1 Year(s)” but the pie chart display the total payment for one year not the monthly – ie you are saying monthly payment amount but displaying yearly
- Many unexplained features like a “Balloon” not sure what a balloon is in this case – also the Settings spell it as “Ballon”
- The payment table shows 1-$853.79 $37.50 $9183.71. Why is the first amount negative? Both the principal and interest are outflows and should have the same sign.
- Since it is easy to put a Youtube video in a page, before or after the calculator, I dont see the point of providing the option to show a video, and I especially dont see the point in enabling this by default and also showing a video about the plugin by default
- Etc
So I think there a lots of ways to improve this plugin.
Really wanted to change to 3 stars but I decided to go with 4 to encourage further development of this plugin
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This reply was modified 3 months, 3 weeks ago by
Jlwp.
Plugin Support
sanjay
(@sanjay0808)
Hi @jlwp123
Thank you very much for taking the time to thoroughly review the plugin and for sharing such detailed and constructive feedback. We truly appreciate the effort you put into evaluating it from a new user’s perspective.
Your observations around usability, icon clarity, default behavior, settings complexity, terminology, calculations, and overall user experience are extremely valuable. These insights help us better understand where the plugin can be confusing or overwhelming, especially for first-time users, and where improvements are clearly needed.
We will carefully review each of the points you raised and take them into consideration as part of our ongoing development and refinement of the plugin. Our goal is to make the calculator more intuitive, clearer to understand, and easier to configure, while maintaining flexibility for different use cases.
Thank you again for your honest feedback and for updating your rating to encourage further development. Feedback like yours genuinely helps us improve the product, and we’ll be happy to share updates once a new version is released with enhancements based on these suggestions.
If you have any additional thoughts or ideas in the future, please don’t hesitate to reach out.
