Support » Plugin: Paid Memberships Pro » Put the emphasis on PAID

  • I’ve been using the free version for over a year now and for what it does, it’s very good. Word of warning to those who are considering installing this plugin though, the free version is extremely limited … if you want to ask anyone (fellow user or developer) a question in the forum, you’re looking at paying nearly $100 for the annual license of this plugin. Yes, the documentation is free, but sometimes we need more than just documentation to solve a problem. The instant you want to do something “extra” (like accepting checks instead of PayPal or a Credit Card) you’re instantly talking about paying nearly $200 per year to license the plugin and ALL the add-ons!

    Do the developers deserve to be paid for a great plugin? You bet! But $200 per year for just one add-on, in my eyes, is pretty steep. If I had one feature request for this plugin, it would be a little moderation in the pricing – maybe a lower level if you just want one or two addons from the vast library available.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jason Coleman

    (@strangerstudios)

    > the free version is extremely limited

    100% of the core plugin and ALL of the addons are open source, GPL, and available for free. If you don’t want to pay for an addon you find on our website that’s not hosted in the .org repo here, look it up on GitHub and get it for free.

    Here’s one:

    https://github.com/strangerstudios/pmpro-add-paypal-express

    Here’s another:

    https://github.com/strangerstudios/pmpro-pay-by-check

    > if you want to ask anyone (fellow user or developer) a question in the forum, you’re looking at paying nearly $100 for the annual license of this plugin

    Feel free to ask question on the .org forums free of charge, where I still pay people $25+/hour to answer threads. Paying for the license on our site gives you access to our paid member forums, where we focus the majority of our support effort.

    > a little moderation in the pricing

    Pricing of GPL software is difficult. No matter where we set the price or when we ask for money, some people will disagree. The price we have now ($97/year for support, $197/year for support + updates of certain plugins, $50 discounts on renewals) is our attempt to balance making the plugin available for everyone (again every single addon and piece of code is available for free if your search for it) while still earning enough money for us to pay our team of developers who maintain and support the plugin. The benefit to our $197 for everything model is that it is dead simple and removes incentives for us to create new addons just to have something else to sell vs putting updates where they make the most sense from an engineering perspective. You may notice that many other plugins that sell individual addons are moving to this model.

    Thanks for the feedback. I hope it’s been helpful for me to share some of our thinking on how and why we price things the way we do.

    Thread Starter AgilityJeff

    (@agilityjeff)

    Thanks for the info Jason – none of that info was apparent through your site, so it looked like an “all or nearly nothing” proposition – I get why you don’t tell people “get it free here” … still, it was pretty frustrating just trying to get up to speed with basic functionality. I really couldn’t see $200 per year for what this is used to do in my situation – but $100 for a reasonable support experience for the first year could be considered “worth it”.

    • This reply was modified 4 years, 7 months ago by AgilityJeff.
Viewing 2 replies - 1 through 2 (of 2 total)
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