Support » Plugin: PushEngage Web Push Notifications » Push Engage problem not signing up

  • Resolved thijz

    (@thijz)


    Hello, I have PushEngage installed on my website. I linked it to my PushEngage account and I have set it fully up. When I visit my page it asks me if it can send notifications but it doesn’t send notifications when I allowed it to. It does this on every device. Also the subscription number isn’t chaning. It is still 0 subscribers.

    I tried disabling and enabling it. And disabling my security plugins etc. I deleted and reinstalled the plugin. And made a new API Key

    I hope you can help.

    • This topic was modified 1 year, 2 months ago by thijz.

    The page I need help with: [log in to see the link]

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  • Plugin Author PushEngage

    (@pushengage)

    Hi

    This may be due to caching of the subscriber count. When I checked now, it seems to be working fine. We also tested your installation and subscription worked fine.

    Further, I see now your sending is also working fine. If you still have an issue, please use care@pushengage.com or live chat (on weekdays) and we will be happy to help you.

    Thanks for choosing PushEngage.

    Regards
    Ravi

Viewing 1 replies (of 1 total)
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