Purge cache of alias domain doesn’t work

  • Resolved bartelby

    (@bartelby)


    2 years, 1 month ago

    Hello,

    The cache doesn’t purge on alias domaine (.com) although it works on main domain (.fr).

    I need to disable or purge cdn on quic.cloud for changes on the alias domain.

    Report number: JQBAUEEN

    Date : 06/06/2024 13:31:52

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    2 years, 1 month ago

    how exactly did you purge it ?

    Thread Starter bartelby

    (@bartelby)

    2 years, 1 month ago

    I’ve tried in the toolbox purge all lscache and purge by url.

    I’ve also noticed that modifications on a page or a post are taken into account immediately on the main language domain, even without purging the cache. This does not work for the secondary language page even after purging the cache.

    Plugin Support qtwrk

    (@qtwrk)

    2 years, 1 month ago

    yes, I was able to reproduce the issue

    I don’t really have solution at this moment , please remove the alias domain from CDN for the time being, I will bring the issue to our devs.

    Thread Starter bartelby

    (@bartelby)

    2 years, 1 month ago

    OK Thank you.

    I’ve removed the alias domain from the cdn but it is out now with message :

    524
    Site Not Found
    The site is not registered with CDN!

    Should I wait a little or put back the domain as alias ?

    Thank you.

    Thread Starter bartelby

    (@bartelby)

    2 years, 1 month ago

    Ok it was a temporary issue I think.

    It is ok now.

    Have you got any idea when I will have a return from your dev team ? How they will come back to me ?

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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