Title: Purchasing, Course Registration, Error!
Last modified: October 24, 2023

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# Purchasing, Course Registration, Error!

 *  Resolved [furkanristeski2](https://wordpress.org/support/users/furkanristeski2/)
 * (@furkanristeski2)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/purchasing-course-registration-error/)
 * Hello,
   I had 4 courses on my website before and they were working smoothly. I
   didn’t take any action on my website and suddenly all my customers who purchased
   my courses were unable to enter the courses! The courses have prices and Woocommerce
   integrations are made. There was no problem and suddenly today this happened.
 * Even though there are prices, a “start course” button appears instead of a “buy”
   button. When you click on this button, you are redirected to the course page.
 * I opened a new course to try, “Bread Making School 2 Training in 1” and I integrated
   Woocommerce with this newly opened course and there were no problems. However,
   I have such a problem in my retrospective courses. Cannot be purchased, cannot
   enter courses!!
 * You need to help, my customers who purchased before want a refund from me. Currently,
   none of my customers/students can enter the courses!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpurchasing-course-registration-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [masteriyo](https://wordpress.org/support/users/masteriyo/)
 * (@masteriyo)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/purchasing-course-registration-error/#post-17149500)
 * Hi there,
   Could you please go to your Dashboard and check whether the student
   order is completed or not? If the order is completed, we recommend you check 
   the cache settings on your site with the help of this documentation. [https://docs.masteriyo.com/faqs/configuring-caching-plugins](https://docs.masteriyo.com/faqs/configuring-caching-plugins).
   It seems you are using the premium version plugin because the woocommerce integration
   feature is not available in the free version. Discussing this topic on a free
   plugin support forum can create confusion for other users. So please go through
   this link: [https://masteriyo.com](https://masteriyo.com). You will find the 
   live chat option to contact our support representative. Also, include this forum
   link so our team can understand your issue.
 * Regards!

Viewing 1 replies (of 1 total)

The topic ‘Purchasing, Course Registration, Error!’ is closed to new replies.

 * ![](https://ps.w.org/learning-management-system/assets/icon-256x256.gif?rev=3520181)
 * [Masteriyo LMS – LMS Course Builder, Quizzes & Certificates](https://wordpress.org/plugins/learning-management-system/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/learning-management-system/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [masteriyo](https://wordpress.org/support/users/masteriyo/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/purchasing-course-registration-error/#post-17149500)
 * Status: resolved