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  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi @rameshnaidu!

    Thank you for reaching out. I understand that your WooCommerce Analytics data has stopped updating since 26th July 2026.

    I checked the System Status Report you shared, and I noticed that your scheduled cron job has not run since 2026-07-27. Since WooCommerce Analytics relies on scheduled cron jobs to process and update analytics data, this would explain why the reports are no longer being updated.

    To resolve this, I’d recommend contacting your hosting provider and asking them to check that the server-side cron job is configured and running correctly. Once the cron jobs start running again, WooCommerce should begin processing the pending analytics tasks.

    In the meantime, please try to reimport historical data by following the instruction from this guide: https://woocommerce.com/document/woocommerce-analytics/#analytics-settings__import-historical-data

    I hope this helps.

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