This is my first post on here and I’m coming to you guys after trying everything else.
I purchased a theme from WESMASHED.IT via Mojo Themes, called Rustik. It’s an eCommerce site that uses the WooCommerce plugin. It looks EXACTLY how I wanted our site to look and I was really happy that I’d found it. I’m currently building the site locally, before putting it online.
Now, I’ve been in touch with both WESMASHED.IT and Mojo Themes, but nothing back yet – the “support” from WESMASHED.IT has been atrocious. As it stands, the problems below are stopping the launch of our business, so you can probably imagine how frustrated we are.
Upon install, I immediately found a bunch of problems in there. Firstly, any changes made to pretty much anything after activating the theme aren’t saved whilst it is activated. I usually just get a small circle spinning next to a “Save” button that goes on for, literally, hours. Exceptions are Pages and Posts, but changes won’t save within the Rustik tab – which governs Theme Options, SEO and Sidebar Manager – and WooCommerce is struggling with configuring terms for Attributes. It just won’t do it.
Furthermore, when going to Appearence > Menu, the following message comes up:
“The website encountered an error while retrieving http://localhost:8888/wp-admin/nav-menus.php. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.”
In the meantime, I’ve gotten reasonably far by activating Twenty Eleven and inputting everything whilst that is activated. So far, this has been ok, but I’m at a point where I need to start using the theme I purchased. Unfortunately, WESMASHED.IT have left me hanging for nearly 5 days now and I’m throughly stumped.
There are a lot more issues elsewhere, but the way things are working out, I just hope that one little fix might be able to sort it all out?
This is my first WordPress site ever, so I’m not totally clued up on everything.
Any help you guys could offer would be thoroughly appreciated.
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