Purchased the Pro version but no email received

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Baden

    (@baden03)

    10 years, 1 month ago

    Yikes! We’ll look into this immediately and reply via email. Sorry for the inconvenience!

    Plugin Author Baden

    (@baden03)

    10 years, 1 month ago

    cpk,
    We where unable to find a transaction matching your number, nor could we match the username cpk with any purchases.

    Please contact us directly at support [at] twinpictures [dot] de and include the following:
    1. a link to this thread
    2. the email address you used to purchase the plugin.

    Again, very sorry for the wonky transaction, we will make sure you get the plugin soon as our robot pirate monkey can!

    Plugin Author Baden

    (@baden03)

    10 years, 1 month ago

    cpk, can you please verify that transaction 5TD40001YX968960B was successful? we show no record of this on our end.

    Plugin Author Baden

    (@baden03)

    10 years ago

    Issue marked as closed. If this was a genuine request, please open a new thread and verify the transaction ID.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Purchased the Pro version but no email received’ is closed to new replies.