Support » Plugin: Events Manager - Email Users » Purchased pro; no email confirmation = no contact ability

  • Resolved greentreefrog

    (@greentreefrog)


    Sorry to have to post here, but the only other way to contact you seems to be snail-mail, and as I live in a different country, that will take too long.

    1. The form on your contact page does not appear. Therefore, I cannot fill it in. Instead I see [caldera_form id=”CF5ba426fe2177c”].

    2. The support ticket form requires that I select a plugin name, but the page does not actually allow me to make the selection, at least in Firefox.

    3. I never received an email confirmation. I only have PayPal confirmations. However, I can view my account and license in the browser where I purchased the Pro version.

    4. Once I logout, I will be unable to login again, because I do not know my password. When I tried to reset my password in a different browser, the system informed me that I cannot do that; I have to use the password in my email confirmation. Since I did not receive that, I won’t be able to login again.

    Please send me my email confirmation again to margaret @ blauvelt . com. Also, please fix your support ticket and contact pages.

    Thank you for your wonderful plugins, which make Events Calendar do what I need!

    The page I need help with: [log in to see the link]

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