Support » Plugin: Email Address Encoder » Purchased plugin, not able to see setting

Purchased plugin, not able to see setting

  • Resolved sobha21

    (@sobha21)


    3 weeks, 2 days ago

    Hi Team,

    Email encoder plugin is purchased by my team member Ryan with email Ryan.Gartrell@berkadia.com

    But when we install the plugin in wordpress, still seeing the options for a free plugin but not a premium one. Could you please help us here with the premium pluign.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    3 weeks, 1 day ago

    Hey!

    Yes, you need to uninstall the free plugin and download and install the Premium version. After that go to Settings > Email Encoder and you’ll see all the features unlocked.

    Thread Starter sobha21

    (@sobha21)

    2 weeks, 2 days ago

    Hi,

    I have tried deactivated the free plugin and installed the purchased premium plugin, but still i see the options disabled for premium version.

    Plugin Author Till Krüss

    (@tillkruess)

    2 weeks ago

    Can you post a list of installed plugins?

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.

Views