Purchased label problem

  • Resolved talkiewalkie

    (@talkiewalkie)


    2 years, 6 months ago

    Hi, I need help.
    Is it possible to replace the “verified owner” label with a “green tick/checkmark”?
    I’m enjoying the plugin very much, but I have a problem: the purchased label with the product variation only appears if the review is written by me in the backend. However, if one of my customers tries to enter a review after purchasing a product, the purchased label does not appear.
    https://pasteboard.co/de2FCi2iIagr.png
    Can you help me?

    Thank you in advance for your help!

    Regards
    Simona

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mivtt

    (@mivtt)

    2 years, 6 months ago

    Hi,

    Thank you for using our plugin.
    1. We do custom the plugin and this feature is standart WooCommerce. So in this case, please go to WooCommerce > Settings, Products, disable the “Show verified owner” lable on customer reviews (https://prnt.sc/1vngwyt)
    Then go to our plugin setting/ Custom CSS, add this code (see this image: https://prnt.sc/1vnh21o)

    .woocommerce-review__author:after {
    content: '\2713';
    color: green;
}

    2. We checked again on our site, this problem does not happen. Please check with just our plugin and WooCommerce to get rid of any conflicts.

    Best regards.

    Thread Starter talkiewalkie

    (@talkiewalkie)

    2 years, 6 months ago

    Hi,
    thanks for helping me with the green tick!

    I tried uninstalling all plugins and leaving only your plugin and Woocommerce active. Unfortunately the problem is still there. I’ve tried making a purchase and then leaving a review but the purchased label with the product change still doesn’t appear.
    What can I do?

    Plugin Support mivtt

    (@mivtt)

    2 years, 3 months ago

    Hi,

    We are sorry for missing your message
    Please provide us your site URL including a real review without showing up the purchased label.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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