Support » Installing WordPress » Purchased a plugin from a vendor and can't upload to WP

  • Hi there, I’ve purchased Restaurant Menu Builder from CodeCanyon and would like to be able to load to my web page. I am new to the web building, having had another person initially design the page for me. I want to become proficient at this and decided that I would purchase the plugin and add a menu page to the site. I’m sure that I’m missing a simple step, but seem to only get individual files to d/l (and each time it’s saying that there isn’t anything int the file) when I try to add the plugin.

    Your assistance would be greatly appreciated.

    Thank you, Roger Searle

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  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    If you use a commercial plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

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