Support » Plugin: ATUM Inventory Management for WooCommerce » Purchase order not adding

  • Resolved patrizan

    (@patrizan)


    Hello!

    I have an issue with some some purchasing orders not beeing properly added to the stock.

    When recieving the po I marked them as recieved. As in this case similar issues were reported I tried to follow the described solution: update the po on the po-page instead of marking it as recieved with the button on the overvie page.

    So I reset and updated the po as “ordered” or “recieving” – that reduced stock levels.
    After updating the with status “recieved” then increases the stocklevel.

    The probem: In total stocklevel stays the same as if the purchase order was never executed.

    What do I miss – any suggestions?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Salva Machi

    (@salvamb)

    Hi @patrizan

    Which ATUM version are you using, please?

    Thread Starter patrizan

    (@patrizan)

    Hi @salvamb

    Version 1.8.8 without addons.

    Plugin Author Salva Machi

    (@salvamb)

    Hi @patrizan

    That’s very weird. We’ve just checked it on our own testing site and works correctly.

    Perhaps it could be caused by some kind of conflict with any 3rd party plugin you are using. Might you try to disable all your plugins except WooCommerce and ATUM and check if it works in that way, please?

    Best Regards,
    Salva.

    Plugin Support andrearebel1

    (@andrearebel1)

    Hi @patrizan

    Hope all is well and ATUM is working faultlessly.

    We have not received any reply for more than a week, so we will close this post. If you need any further help, please, feel free to re-open it again.

    Best Regards,

    Andrea

Viewing 4 replies - 1 through 4 (of 4 total)
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