Purchase Event not firing

  • Mahmoud Hossam

    (@moodyhosam)


    8 months ago

    Hello,

    We are facing a weird problem on our website. The website can fire all events except the Purchase event.

    All other events are firing normally; PageView,ViewContent,Button Click Automatically Detected,AddToCart, and InitiateCheckout.

    We don’t have any plugins that alter our “Checkout” page nor “Thank You” page, we also tried the default theme (Twenty Twenty Five) and deactivated most WooCommerce-related plugins and the problem still persists.

    The event that is being fired at the “Thank You” page is PageView only.

    • WooCommerce version: 10.3.5
    • Facebook for WooCommerce version: 3.5.13
    • WordPress version: 6.8.3

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Purchase Event not firing’ is closed to new replies.