• Resolved AForumUser

    (@aforumuser)


    Report ID: YBKODWKH

    I’m having a problem with Litespeed Cache not pulling optimized images. Optimization requests are going through fine, but the last time images were pulled is 07/23/2024 14:58:12 (Cron). When I turn off auto pulling with Cron, the “pull” button in Image Optimization screen is greyed out so I can’t manually pull images. I’ve tried “clean up unfinished data” a few times over the last week. That works, and then I can request more images, but no pull seems to be happening.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support qtwrk

    (@qtwrk)

    the system detected cloudflare IP as origin server IP , which is wrong

    you may need to link your site to https://my.quic.cloud , then go to domain -> setting -> server IP , place the correct IP there, then clean up unfinished data and send again.

    Thread Starter AForumUser

    (@aforumuser)

    Thanks @qtwrk for the reply. I’ll try to link my site as you’ve explained. However, I do use Cloudflare, including for SSL, does that change things at all? I’ll check my implementation of Cloudflare in the meantime, in case I’ve misunderstood something.

    Plugin Support qtwrk

    (@qtwrk)

    you mean you are using CF’s cert on your origin ?

    in that case it will break, since our system requires a valid cert as normal browser does where CF’s cert is only trusted b CF itself

    Thread Starter AForumUser

    (@aforumuser)

    Oh, I didn’t realise that – I recently switched to using the free CF SSL, but LS images / caching carried on working fine for a month or so, only until about a week ago? Let me go back and check my CF details and the advice I was given.

    Thread Starter AForumUser

    (@aforumuser)

    Hi @qtwrk – so just to confirm, LS Cache Plugin won’t work if I’m using a free Cloudflare SSL cert (full (strict) mode)?

    Plugin Support qtwrk

    (@qtwrk)

    you can simply test it by disable cloudflare proxy , make a direct connection to your origin

    in that case, if your browser gives cert warning , then pull won’t work

    if your browser doesn’t give cert warning , then pull will work.

    Thread Starter AForumUser

    (@aforumuser)

    Thanks for your reply. By disabling cloudflare proxy, you mean disabling Cloudflare services – security etc – entirely? Or will temporarily turning on development mode do the same thing?

    Curiously, even without disabling it, I’ve noticed that some images seem to have been pulled according to my Image Opt dashboard, though I can’t see anything different in my media library!

    If I please could ask a possibly related question, I have uploaded around 300 images in my media library, yet there are some 7,000 images being processed by LS Cache. Is that normal?

    Plugin Support qtwrk

    (@qtwrk)

    dev mode is not enough , you will need to disable proxy and make direct connection to origin , or you can just use local host file method to bypass DNS

    yes , it could be normal , every image you upload , the wp will generate various different resized images , so it’s like you only uploaded 1 image, but system actually created 10 images

    Thread Starter AForumUser

    (@aforumuser)

    Hi @qtwrk. So I tried this with one of my sites – not the one we’ve been discussing, but it has the same set-up using Cloudflare SSL (full/strict) and LS Cache Plugin.

    If I disable proxy, I see the browser SSL cert error saying that the site isn’t secure, as you predicted. So this sounds like pulling optimized images won’t work for me. I think I’ve been able to pull images manually rather than automated, but what’s your opinion? Should I assume image optimization won’t work if my site is using the free Cloudflare SSL in full/strict mode (i.e., with CF origin certificate)? Will the rest of the plugin work for me, or do I need to reconsider my set-up if I want to keep using it?

    Thanks for your help.

    Plugin Support qtwrk

    (@qtwrk)

    by design , our system will require a valid cert on the origin

    you can keep the full/strict mode , but you definitely will need a valid cert, like Let’s Encrypt

    Thread Starter AForumUser

    (@aforumuser)

    Thanks for the replies, I see what you’re saying about the Cloudflare free SSL limitation as it currently stands. I’ll mark this as resolved for the time being, and will research more what I can do at my end. I appreciate the support.

Viewing 11 replies - 1 through 11 (of 11 total)

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