Support » Fixing WordPress » Publishing Post Issues with WordPress

  • Hello,

    I really hope someone will be able to help me with my issues. First and foremost, yesterday I went to publish a new post on my website and noticed that not only was my drop-down categories menu missing, but it also wouldn’t let me upload a featured image. Most importantly though, when I went to publish the post, the link led to an “Oops! Page not found” error page.

    I hadn’t made any changes to the website prior to this issue and in efforts to troubleshoot, I updated everything and backed up my website, but have been unsuccessful.

    Hopefully, someone can help, thanks!!!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Twenty theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter ccnycampus

    (@ccnycampus)

    Thank you for your response!

    So, I downloaded Health Check, and enabled troubleshooting mode (Disabling all plugins/themes?) and when I went to go test publishing a post, the only problem that was fixed was the categories drop-down menu appearing. Nonetheless, it still wouldn’t let me successfully publish and the “Oops! Page not found” still appeared. Any ideas?

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

Viewing 3 replies - 1 through 3 (of 3 total)
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