Support » Plugin: Ultimate Reviews » Publishing failed

  • I am getting a publishing failed and updating failed on any pages using the plugin’s shortcode since the last update of WP core.
    The error I see in the console is Uncaught (in promise) SyntaxError: Unexpected token < in JSON at position 0.
    Upon removal of the plugin’s shortcode everything works normally. I tested it also by disabling all other plugins.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor EtoileWebDesign


    That’s not something I’m able to recreate on my end.

    1) Is only with the current version of the plugin? If you roll back the plugin to the previous version, does it make a difference?

    2) What’s the exact shortcode you’re using?

    3) Are you using any kind of page builder/visual composer? If so, then, if you deactivate for that page, does it make a difference?

    4) If you’re using the latest version of WordPress and our plugin, then is there any particular reason you are using the shortcode instead of the Gutenberg block? What happens if you try with the block instead?

    Thread Starter pejakovic1


    1. Tried with few previous versions and the current one.

    2. Using [submit-review product_name=”whatever”]

    3. Yes I am using Beaver Builder. Even if I turn it off and just type in the shortcode in standard editor it doesn’t work.

    4. Yes a gutenberg block works like intended. But what I was using it with Beaver Builder was passing the page_title to shortcode. Which stopped working somehow. Tho a weird thing is it doesn’t work with a normal shortcode.

    Plugin Contributor EtoileWebDesign


    Hello @pejakovic1,

    Could you send an export of your reviews to our email
    Please make a reference to this thread when you do. We can also continue the conversation there.

Viewing 3 replies - 1 through 3 (of 3 total)
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