publish won’t work on theme customizer

  • devver

    (@devver)


    1 year, 3 months ago

    When I hit the publish button on my theme customizer, I get an error thrown.

    When I try to make css changes rather to the child theme style.css stylesheet, the styles do not take effect at all on the website.

    What is wrong? How do I fix this?

    For the record, I turned off all plugins, so I know it is not a plugin conflict

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • thelmachido a11n

    (@thelmachido)

    1 year, 3 months ago

    When I try to make css changes rather to the child theme style.css stylesheet, the styles do not take effect at all on the website.

    Hi @devver does the issue persist when you are using the parent theme?

    Thread Starter devver

    (@devver)

    1 year, 3 months ago

    No, it’s a child theme only issue.

    thelmachido a11n

    (@thelmachido)

    1 year, 3 months ago

    Hi @devver thank you for providing more information, can you please share the error you are getting when you click on the publish button?

    When I try to make css changes rather to the child theme style.css stylesheet, the styles do not take effect at all on the website.

    Did you create a style.css file for the child theme itself?
    I would suggest going over the article below to get more information about creating a child theme and the necessary files:

    https://blog.hubspot.com/website/wordpress-create-child-theme#how-to

    Let me know how that goes.

    Thread Starter devver

    (@devver)

    1 year, 3 months ago

    Here is the screenshot

    I have recreated the child theme using a child theme plugin. I have a style.css file there that I am editing, and I still have the issue

    The issue is both on style.css and in the customizer (shown.)

    Even once I do get the sheet to save, the save does not take effect on the website.

    The devtools show styles that don’t exist.

    Here you can see a screenshot of devtools with styles on line 62, and a shot of the theme file without those styles on the backend

    thelmachido a11n

    (@thelmachido)

    1 year, 3 months ago

    Hi @devver this seems to be something coming from your child theme especially since the issue doesn’t persist on the parent theme. I would suggest troubleshooting to try and narrow down the issue.

    If the issue is persisting when all plugins are deactivated, can you try to follow the steps shown in the article below about debugging your website? You might be able to get more information about the error than what you are currently seeing right now.

    https://wordpress.org/documentation/article/debugging-in-wordpress/

    Is your site up to date?

    Thread Starter devver

    (@devver)

    1 year, 3 months ago

    Hi. The site is up to date

    This persists even with deactivated plugins

    And it persists even on a fresh child theme copy of the parent theme

    thelmachido a11n

    (@thelmachido)

    1 year, 3 months ago

    Hi @devver thanks for the information, the error shown in the customizer is not very clear about what the issue could be related to. I was suggesting activating debugging tools on your site following the tips in the article below. Hopefully, the error reports will help narrow down the issue:

    https://wordpress.org/documentation/article/debugging-in-wordpress/

Viewing 7 replies - 1 through 7 (of 7 total)
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