Support » Plugin: Jetpack by WordPress.com » Publicize not working

  • Resolved lojze

    (@lojze)


    I have problem with Publicize at http://www.ilovecoffeesomuch.com/category/blog/ and main site too:

    – Twitter, FB and LinkedIn are connected with Publicize but none of the posts is published
    – Also social links are added to the end of the posts, but not shown online when post is published

    How to solve those things?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    – Twitter, FB and LinkedIn are connected with Publicize but none of the posts is published

    It looks like you published your last post a few months ago. Could you try to publish a new post and let me know if the problem remains? Before you do so, you’ll want to update to the most recent version of Jetpack.

    – Also social links are added to the end of the posts, but not shown online when post is published

    I tried using the sharing buttons at the bottom of that last post, and noticed that the title, the description, and the post image were not displayed in Facebook’s post preview:
    https://i0.wp.com/i.jeremy.hu/screenshot-2017-05-15-at-20-09-20.png

    Is this the problem you’re referring to?

    If so, the problem doesn’t appear to be caused by Jetpack.

    When you share a post on Facebook, or when Jetpack Publicize publishes a post to your Facebook page, Facebook crawls the page and looks for Open Graph meta tags in the head to build a complete post preview (with an image, title, description, …).

    Jetpack automatically creates these Open Graph Meta tags for you unless you already use another Open Graph plugin, in which case we let the other plugin handle things.

    You can see what Facebook sees by entering one of your posts’ URLs in Facebook Debugger:
    https://developers.facebook.com/tools/debug

    As you can see when entering your latest post’s URL, Facebook gets an error when trying to access your site:
    https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fwww.ilovecoffeesomuch.com%2Fthe-best-european-coffee-to-drink%2F

    Jetpack does its job and adds the Open Graph Meta tags to the post, but something seems to block Facebook from accessing your site. That could actually be what’s breaking Publicize as well, if all requests from Facebook to your site are blocked.

    Do you use a security plugin that may block external requests from third-parties like Facebook? If so, could you try to deactivate that plugin, then use the Facebook Debug link above and click on the “Fetch new scrape information” button to ask Facebook to try to visit your site again?

    If that doesn’t help, I would recommend that you contact Facebook about it, through this link:
    https://developers.facebook.com/bugs/

    I hope this helps.

    Thank you Jeremy for detailed answer.

    I haveb tested your asnwers and found out:

    Re: – Twitter, FB and LinkedIn are connected with Publicize but none of the posts is published

    Publicize is updated and post is republished with new date, but it iss still not shown in Twitter and FB.

    What else can I do?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Publicize won’t be triggered when you republish posts that were already published once in the past; it only works for newly published posts.

    If you want to force Publicize to send out updates about old posts, you’ll need to purchase Jetpack’s Premium plan, which will give you access to . You can find out more about this here:
    https://jetpack.com/features/comparison/
    https://jetpack.com/features/traffic/automatic-publishing/
    https://jetpack.com/support/publicize/#republicize

    I hope this clarifies things a bit.

    Thank you Jeremy for detailed answer.

    I haveb tested your asnwers and found out:

    Re: – Twitter, FB and LinkedIn are connected with Publicize but none of the posts is published

    Publicize is updated and post is republished with new date, but it is still not shown in Twitter and FB.

    What else can I do?

    Sorry.

    You answered already.

Viewing 5 replies - 1 through 5 (of 5 total)
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