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[Resolved] Publicize Not Connecting to Facebook

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Richard Archambault
    Happiness Engineer

    @richardmtl

    Hi there, I’m sorry for the late reply on this. I had a lok, and it looks like you were able to set up Publicize connections 2 weeks ago. Is everything good for you now, then?

    Hi there,

    I had to delete Jetpack and reinstall it. This then gave me the option to use Publicise properly. Unfortunately, it wiped out 3 years of stats 🙁 but at least everything works now!

    ta

    Plugin Contributor Richard Archambault
    Happiness Engineer

    @richardmtl

    Hi!

    I can recover those stats for you. All you need to do now is disconnect and reocnnect Jetpack and you will have your stats back. The problem is you had previously connected Jetpack with a temporarily URL, http://www.newcastledistrictscouts.org.uk/site/ , and the stats were attached to that URL. Once you’ve reconnected, let me know and I’ll make sure that the stats for the past 2 weeks are also recovered (as they will disappear when you reconnect). For my reference, the Blog IDs are 14922409 and 67302886.

    Thanks for that Richard.
    I’ve now reconnected and got my old stats back, so if you could restore the ones from the last 2 weeks, that will be brilliant.

    Many thanks

    Plugin Contributor Richard Archambault
    Happiness Engineer

    @richardmtl

    Done! 🙂

    Excellent!
    Thanks very much

Viewing 6 replies - 1 through 6 (of 6 total)
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