Title: Publicize not authenticating
Last modified: August 21, 2016

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# Publicize not authenticating

 *  Resolved [boozwheez](https://wordpress.org/support/users/boozwheez/)
 * (@boozwheez)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/publicize-not-authenticating/)
 * Hi,
 * Thanks for the pluggin. I am using it on my website [http://we-help-all.com](http://we-help-all.com).
   
   I want to turn on auto post functionality. On sharing settings screen when i 
   click ‘Add new facebook connection’ or ‘Add new twitter connection’, it takes
   me to the twitter / facebook page. when i enter login password it redirects me
   to the my administration login screen and nothing happens.
 * I have even tried to do that from Add/Edit posts screen but same process. no 
   progress.
 * am i missing something? thx
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 10 months ago](https://wordpress.org/support/topic/publicize-not-authenticating/#post-3875640)
 * I’m sorry to hear you’ve run into issues.
 * Do you any security plugins on your site? if so, could you try to deactivate 
   them, and let me know if it helps?
 * If you don’t have such plugins on your site, can you please use Jetpack’s Debugger
   module to send us some more information about your site?
 * 1) Go to the Jetpack page in your dashboard.
    2) Activate the Jetpack Debugger
   module. 3) Under the Jetpack menu item in your dashboard, click on Debug. 4) 
   Click the link that says “click here to contact Jetpack support.” 5) Fill in 
   the description box and your name and email address. 6) Click the “Contact Support”
   button.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Publicize not authenticating’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

## Tags

 * [authentication](https://wordpress.org/support/topic-tag/authentication/)
 * [publicize](https://wordpress.org/support/topic-tag/publicize/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/publicize-not-authenticating/#post-3875640)
 * Status: resolved