Support » Plugin: Jetpack by WordPress.com » Publicize LinkedIn connection broken, error code -10520

  • Resolved eagereyes

    (@eagereyes)


    Publicize worked fine for me with LinkedIn until recently. It complained that I needed to reconnect, but it didn’t work (and wouldn’t even send me to the LinkedIn login page). So I deleted the connection and tried setting it up again, with the same result. It reports an error code of -10520.

    Twitter and Facebook are working fine, though. It’s only LinkedIn that seems broken. Anything I can do to get it to connect again?

    https://wordpress.org/plugins/jetpack/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Your site doesn’t seem to be properly connected to WordPress.com at the moment. Could you try the following:

    1) Go the Jetpack menu in your dashboard
    2) Click on “My Jetpack” at the top of the page.
    3) Click on “Disconnect Site from WordPress.com” if your site is currently connected to WordPress.com.
    4) Confirm the disconnection.
    5) Click on the Connect button to connect your site to WordPress.com again.

    If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Sorry this took a while. I kept getting errors and it took me some time to figure out that there was a problem with the SSL certificate that wasn’t showing up in my browser. It took even longer to then find all the bits and pieces I needed to make it work correctly.

    Now everything’s working again, yay!

Viewing 2 replies - 1 through 2 (of 2 total)
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