Support » Plugin: Jetpack by WordPress.com » Publicize giving error when adding accounts

Viewing 15 replies - 1 through 15 (of 31 total)
  • Same here,

    Got a HTTP-error 500
    using Theme Striking

    Twitter works do.

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    @jim0thy
    Do you experience the same errors with the other Jetpack modules?

    @matrove
    Do you have access to your server’s error logs? If so, could you search for the errors logged around the time when you experienced this 500 error, and paste that error here?

    No, as far as I can tell everything else seems to be working fine.

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    Could you let me know what’s the URL in your address bar when you see that error message?

    Sure, it’s

    https://public-api.wordpress.com/connect/?jetpack=publicize&service=facebook&action=request&redirect_uri=http%3A%2F%2Fpensionledfunding.com%2Fwp-admin%2Foptions-general.php%3Fpage%3Dsharing%26action%3Ddone&for=publicize&siteurl=http%3A%2F%2Fpensionledfunding.com&state=1&blog_id=42215600&secret_1=EwytK2U5xMvCk8Jg4DN2JD0ybK72W19E&secret_2=nuJPS5lBpbSIDRqmcQUZiL2lKj2qbCfC&eol=1352912393

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    Thanks. It seems to be an issue with your hosting provider.

    Can you contact your hosting provider and explain to them that we are unable to access your blog via cURL, which is needed in order to use Jetpack.

    You can let them know we tried to access your site via cURL by running the following command:
    curl -i -H 'Content-Type: text/xml' --data '<?xml version="1.0&"?><methodCall><methodName>demo.sayHello</methodName><params></params></methodCall>' 'http://pensionledfunding.com/xmlrpc.php'

    The cURL test returned the following invalid result:
    HTTP/1.1 408 Request Timeout

    Interesting. When I try that command I get this result:

    HTTP/1.1 200 OK
    Date: Wed, 14 Nov 2012 16:59:18 GMT
    Server: Apache
    Connection: close
    Content-Length: 164
    Vary: Accept-Encoding
    Content-Type: text/xml
    
    <?xml version="1.0"?>
    <methodResponse>
      <params>
        <param>
          <value>
          <string>Hello!</string>
          </value>
        </param>
      </params>
    </methodResponse>
    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    I tried once again, and I also get a 200 response now. Could you try to connect to Publicize again?

    Nope, still getting the error

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    I am afraid there are still connection issues with your site. You can check it by entering your site URL in the Debug tool here:
    http://jetpack.me/support/debug/

    I would suggest that you contact your host about it.

    The debug tool shows no problem connecting to the site.

    I get the message:

    Everything looks great!

    All tests have passed for pensionledfunding.com and your Jetpack powered site looks good to go!

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    hm, interesting. Your site seems to be accessible at times, but not always. It still shows an error on my end right now.

    Could you contact your host, and ask them to double check that your site is always accessible?

    Thank you!

    Sorry, it took me a while to get some logs but here they are:

    .204.46.63 - - [22/Nov/2012:20:29:26 +0100] "GET /wp-admin/load-scripts.php?c=1&load=jquery,jquery-ui-core,jquery-ui-widget,utils,thickbox,jquery-ui-mouse,jquery-ui-draggable,jquery-ui-droppable,jquery-ui-sortable,jquery-form&ver=3.4.2 HTTP/1.1" 200 61870 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:27 +0100] "GET /wp-content/plugins/jetpack/modules/sharedaddy/sharing.js?ver=2 HTTP/1.1" 200 38637 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:27 +0100] "GET /wp-admin/load-scripts.php?c=1&load=jquery-ui-tabs,admin-bar,hoverIntent,common,jquery-color&ver=3.4.2 HTTP/1.1" 200 9483 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:26 +0100] "GET /wp-content/plugins/page-tree/page-tree.css?ver=3.4.2 HTTP/1.1" 404 11305 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/sharedaddy/admin-sharing.css?ver=2.0.2 HTTP/1.1" 200 11359 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/publicize/assets/publicize.css?ver=20120925 HTTP/1.1" 200 3793 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/publicize/assets/facebook.png HTTP/1.1" 200 2265 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/publicize/assets/twitter.png?1 HTTP/1.1" 200 1331 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/publicize/assets/linkedin.png HTTP/1.1" 200 4130 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/publicize/assets/tumblr.png HTTP/1.1" 200 4861 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/publicize/assets/yahoo.png HTTP/1.1" 200 3697 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/sharedaddy/images/digg.png HTTP/1.1" 200 1700 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/sharedaddy/images/reddit.png HTTP/1.1" 200 1168 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/sharedaddy/images/stumbleupon.png HTTP/1.1" 200 888 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/sharedaddy/images/tumblr.png HTTP/1.1" 200 2192 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/sharedaddy/images/pinterest.png HTTP/1.1" 200 6659 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-admin/images/loading.gif HTTP/1.1" 200 2780 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /wp-content/plugins/jetpack/modules/sharedaddy/images/googleplus1.png HTTP/1.1" 200 824 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:28 +0100] "GET /favicon.ico HTTP/1.1" 200 191 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    81.204.46.63 - - [22/Nov/2012:20:29:30 +0100] "GET /wp-content/plugins/easy-fancybox/easy-fancybox.css.php?ver=1.3.4 HTTP/1.1" 200 8239 "http://www.vridos.nl/volleybal/de-teams/" "Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)"
    81.204.46.63 - - [22/Nov/2012:20:29:29 +0100] "GET /volleybal/de-teams/ HTTP/1.1" 200 44222 "http://www.vridos.nl/volleybal/jeugd/?preview=true&preview_id=1266&preview_nonce=52f676cd7f" "Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)"
    81.204.46.63 - - [22/Nov/2012:20:29:30 +0100] "GET /wp-admin/options-general.php?page=sharing&action=request&service=facebook&kr_nonce=570bf59f28&nonce=62e566b76b HTTP/1.1" 302 759 "http://www.vridos.nl/wp-admin/options-general.php?page=sharing" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    72.232.7.46 - - [22/Nov/2012:20:29:32 +0100] "POST /xmlrpc.php?for=jetpack HTTP/1.0" 200 367 "-" "The Incutio XML-RPC PHP Library"
    81.204.46.63 - - [22/Nov/2012:20:29:42 +0100] "GET /volleybal/jeugd/ HTTP/1.1" 200 49165 "http://www.vridos.nl/volleybal/de-teams/" "Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)"
    81.204.46.63 - - [22/Nov/2012:20:29:43 +0100] "GET /wp-content/plugins/easy-fancybox/easy-fancybox.css.php?ver=1.3.4 HTTP/1.1" 200 8258 "http://www.vridos.nl/volleybal/jeugd/" "Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)"
    81.204.46.63 - - [22/Nov/2012:20:29:11 +0100] "GET /wp-admin/admin.php?page=stats&noheader&dashboard&width=1358 HTTP/1.1" 200 3561 "http://www.vridos.nl/wp-admin/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"

    this happens when i try to make a connection.
    this is the acces log

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    @matrover Thanks. Unfortunately, there are no 500 errors listed there. Could you post the URL that appears in your address bar when you see that 500 error?

    @jeremy, thanks voor looking in to this problem.

    this is the url:
    https://public-api.wordpress.com/connect/?magic=keyring&service=facebook&action=verify&kr_nonce=f68f9f7eee&nonce=20d2440501&state=1829748&code=AQDS31uuo76i_nAAR8_jpxKKMNyOWgkYIWDDQqwQWn5PUXgT4UV0FcOjkoE-PedWawRcTTLnUX7JWHDX6lJBbmf8L6xB8mTH-Aslpl4Oq1ukArxMLq0tehLNNIvgh0z3umggSx8jjHYf93SPseTOJ3x6YIP7QHoBKSEuVTHmJB7seycZahAxWRPHmG3i3kYUddaTxIQDR2QVT87br9H8GLLX#_=_

Viewing 15 replies - 1 through 15 (of 31 total)
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