Support » Plugin: Jetpack by » publicize edit function frozen

  • Hello,
    I’m having troubles getting publicize to work. I’ve already followed all the steps described in previous support requests (also found on but it still doesn’t work.
    This is my url in case you need it:
    Basically, everything seems to be ok but, when I click on edit on the publicize section on a post, both facebook and twitter have a light-grey tick which I can’t remove, and I can’t change the custom message either. A few days ago I managed to publish a post on twitter but now it won’t let me do that either. It all seems to be frozen. I’ve disconnected and reconnected both facebook and twitter several times but nothing has changed. Can someone please help? Many thanks, sonia

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  • Plugin Contributor designsimply



    Publicize will only work on brand new, never before published posts. Are the posts you’re trying to work on new ones? Also, try disconnecting and re-connecting your publicize connections before you start writing your next new post.

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