Support » Plugin: Jetpack by WordPress.com » Publicize by JetPack Issues with Multiple Social Media Accounts

  • Resolved stevenmayjr

    (@stevenmayjr)


    I manage about 30 websites and their respective social media accounts. For some reason when I try to connect JetPack on new clients sites I dont see any of the accounts even though JetPack asks for the credentials initially, its doesn’t show the respective site in the subsequent popup list.

    I am experiencing this issue with Facebook, Twitter and Google+ accounts. For example when I try to connect a Twitter account it forwards me first to the Twitter login page where I approve my credentials, then that page is covered by a popup from JetPack with a list of several (but not all) of the accounts I manage. Unfortunately several of the newer accounts are not in this list. And the lengths of the list of available connections are different on every social media platform, Facebook shows 11, Twitter shows about 20 (even ones I have disconnected from my JetPack profile) and Google+ shows about 13.

    How can we force JetPack to only connect to the site I authorize on the initial sign in? And get it to not display accounts no longer connected to my JetPack account?

    The site I am working with on this now is seo.asktheegghead.com.

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  • Plugin Support Dat Hoang

    (@htdat)

    Hi,

    Thank you for contacting us.

    I’d like to have more info and screenshots from your account and site to figure out what’s happening.

    Could you contact us via this contact form and mention this thread?

    Cheers,

Viewing 1 replies (of 1 total)
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