Publicise to Facebook not working

  • Resolved lakituba

    (@lakituba)


    4 years, 4 months ago

    Hi!

    A few day’s ago, the publicise to Facebook option stopped working. I´ve tried reconnecting many times, but it always just says “Could not update the Publicize connections on the remote Jetpack site. No Publicize connection created.”

    I tried to check the connection with Jetpacks tool, but everything seems to be ok. I tried deleting Jetpack and reinstalling, but always the same thing.

    Anything I can do to fix this?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    4 years, 4 months ago

    At least according to tests from our end, Jetpack is working properly at your site.

    Have you tried the full reconnect procedure? https://jetpack.com/support/publicize/facebook/#reconnecting-facebook

    Thread Starter lakituba

    (@lakituba)

    4 years, 4 months ago

    Yes. I tried removing everything from the business integration on Facebook and then reconnecting Jetpack. Just the same answer as before.

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    4 years, 4 months ago

    Ok, what is the URL of the Facebook Page you’re trying to connect?

    Thread Starter lakituba

    (@lakituba)

    4 years, 4 months ago

    http://www.facebook.com/skakfrettir/

    The last post that worked is from Nov 27th. The site usually has at least 2-3 posts pr. day, so it’s safe to say this started on the 27th or the 28th at the latest.

    All I know is that when I went to check on it on Friday the 29th, I went to “Settings -> sharing” and there was a message saying something like “We’ve made some updates to publicize. Please visit the WordPress.com sharing page to manage your publicize connections or use the button below”.

    Since then I have not been able to reconnect.

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    4 years, 4 months ago

    Ok, that is definitely a valid page.

    Can you reconnect from https://wordpress.com/marketing/connections ?

    Thread Starter lakituba

    (@lakituba)

    4 years, 4 months ago

    Nope. That’s the page that always gives the same answer. “Could not update the Publicize connections on the remote Jetpack site. No Publicize connection created.”

    No matter what I try.

    Thread Starter lakituba

    (@lakituba)

    4 years, 4 months ago

    Ok, all of the sudden this works.
    Not sure if you did something or what, but I managed to connect just now.

    I disabled a plugin called AMP from Tagdiv. Not sure if that was the big issue or not, but after I disabled it, everything works fine!

    Thx for your help!

Viewing 7 replies - 1 through 7 (of 7 total)
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