Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » returns 500 Error when connecting to LinkedIn

  • Resolved Anonymous User 17638488


    Jetpack Version: 7.8

    Just trying to re-connect with LinkedIn

    1. Click Publish… button on post
    2. Notice message “Before you hit Publish, please refresh the following connection(s) to make sure we can Publicize your post:”
    3. Click the “Refresh connection with LinkedIn” button
    4. Get directed to LinkedIn sign-in page and sign-in
    5. Get directed to “WordPress would like to:” allow pages. Click Allow
    6. Webpage displays: “There was a problem creating your connection. Please go back and try again.”
    7. Google dev tools console says: “Failed to load resource: the server responded with a status of 500 ()”

    Tried with multiple browsers
    MacOS Catalina 10.15.1
    Google Chrome Version 78.0.3904.70 & Safari Version 13.0.3 (15608.
    Also tried on OnePlus 3T mobile with Chrome also same result

    The page I need help with: [log in to see the link]

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