Title: Protocol problems with SSL
Last modified: August 30, 2016

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# Protocol problems with SSL

 *  Resolved [rb1958](https://wordpress.org/support/users/rb1958/)
 * (@rb1958)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/protocol-problems-with-ssl/)
 * Currently testing this plugin. I’m experiencing a problem in conjunction with
   the ssl protocol. The site is using Cloudflares Flexible SSL. When adding a PopUp
   the following error arised:
 * `error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure`
 * I think that deals with the protocol used. I assume you are requesting Port 80,
   but when SSL is active Port 443 is needed.
 * Where in the Code can i tell your plugin to use always Port 443?
 * [https://wordpress.org/plugins/wordpress-popup/](https://wordpress.org/plugins/wordpress-popup/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [rb1958](https://wordpress.org/support/users/rb1958/)
 * (@rb1958)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/protocol-problems-with-ssl/#post-6530294)
 * **UPDATE:**
 * Played around a little. Frontend seems to work, so the error arises only in the
   admin backend.
 *  Plugin Author [Bojan Radonic – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support4/)
 * (@wpmudev-support4)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/protocol-problems-with-ssl/#post-6530472)
 * Hey there rb1958,
 * Hope you’re well today!
 * I’ve tested this on my sandbox site that has SSL with debug active and I couldn’t
   recreate the issue.
 * I was able to create/edit Popups without any issues so I am assuming this might
   be related to the specific ssl certificate you’re using.
 * Would you mind contacting Cloudflare support to see if they can help with this
   issue?
 * Also please let us know if there is anything else we can do to help 🙂
 * Best regards,
    Bojan
 *  Thread Starter [rb1958](https://wordpress.org/support/users/rb1958/)
 * (@rb1958)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/protocol-problems-with-ssl/#post-6530513)
 * Hello Bojan,
 * thanks for the info. I will talk with Cloudflare but i’m pretty sure that they
   will tell me to ask you.
 * But for me this is not really a problem, it’s more “cosmetical”, cause the message
   arises only in the admin backend when i edit a popup.
 * In the frontend all works normally. i agree with you that this deals in the way
   cloudflare handles ssl.
 * Ok, for me we can close this ticket. i will try to follow up this issue with 
   cloudflare and if there are any news i’ll let you know.
 * Thanks a lot for your help.
 * Many greetings,
 * Bodo
 * PS: When you want to recreate the problem, you will need to connect a test site
   with cloudflare flexible ssl. In addition the plugins Cloudflare, CloudFlare 
   Flexible SSL and SSL Insecure Content Fixer are needed/recommended.
 *  Plugin Author [Bojan Radonic – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support4/)
 * (@wpmudev-support4)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/protocol-problems-with-ssl/#post-6530514)
 * Hey again Bodo,
 * I didn’t use CloudFlare Flexible SSL, this was tested on WP Engine with an official
   SSL cert that they setup which is why I’ve mentioned that it is most likely related
   to that specific setup.
 * > Ok, for me we can close this ticket. i will try to follow up this issue with
   > cloudflare and if there are any news i’ll let you know.
 * Please do 🙂
 * Have a nice day!
 * Cheers,
    Bojan

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Protocol problems with SSL’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Bojan Radonic – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support4/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/protocol-problems-with-ssl/#post-6530514)
 * Status: resolved