‘Protocol “https” not supported or disabled in libcurl’

  • Resolved thesweetestthing

    (@thesweetestthing)


    7 years, 6 months ago

    Hi, i have this error:

    Last Error: 2016-10-26 11:02:43: exception ‘Google_IO_Exception’ with message ‘Protocol “https” not supported or disabled in libcurl’ in /home/daniel05/domains/thesweetestthing.pl/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Curl.php:86
    Stack trace:
    #0 /home/daniel05/domains/thesweetestthing.pl/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Abstract.php(135): Google_IO_Curl->executeRequest(Object(Google_Http_Request))
    #1 /home/daniel05/domains/thesweetestthing.pl/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php(113): Google_IO_Abstract->makeRequest(Object(Google_Http_Request))
    #2 /home/daniel05/domains/thesweetestthing.pl/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Client.php(133): Google_Auth_OAuth2->authenticate(‘4/jsgezZF4kpWGB…’)
    #3 /home/daniel05/domains/thesweetestthing.pl/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/admin/settings.php(709): Google_Client->authenticate(‘4/jsgezZF4kpWGB…’)
    #4 [internal function]: GADWP_Settings::general_settings(”)
    #5 /home/daniel05/domains/thesweetestthing.pl/public_html/wp-includes/plugin.php(524): call_user_func_array(Array, Array)
    #6 /home/daniel05/domains/thesweetestthing.pl/public_html/wp-admin/admin.php(222): do_action(‘toplevel_page_g…’)
    #7 {main}

    reinstallation doesn’t resolve this problem, i can’t authorize plugin.
    i try another plugin for google analytics and that one works fine.
    do you have any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Alin Marcu

    (@deconf)

    7 years, 6 months ago

    Hi,

    It’s a server configuration issue. Contact your hosting provider, they need to enable and properly configure SSL for the server in question.

    Thread Starter thesweetestthing

    (@thesweetestthing)

    7 years, 6 months ago

    Hi,
    thanks for replay.
    are you sure its my server (hosting provider) fault?
    i have tried another plugin, from another developer, and that one works fine..
    i have install your plugin about month ago and its works fine till yesterday..

    Alin Marcu

    (@deconf)

    7 years, 6 months ago

    Yes, all data (reports, authentication, management) is transferred over SSL. For security reasons HTTPS is mandatory. If it used to work it’s probably because of an upgrade or something they recently changed.

    Thread Starter thesweetestthing

    (@thesweetestthing)

    7 years, 6 months ago

    I wrote to my hosting provider and they fix some problem with server.
    Now everything works fine.
    Thanks for help!

Viewing 4 replies - 1 through 4 (of 4 total)
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