Title: protection not active
Last modified: August 21, 2016

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# protection not active

 *  Resolved [stefan567](https://wordpress.org/support/users/stefan567/)
 * (@stefan567)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/protection-not-active/)
 * I installed Spam Hammer yesterday. Checking this morning I spotted an error message.
   It says: Protection Not Active*
    Error: Contact Support (code: iav)
 * The error message appeared in both columns “Right Now” and “Spam Attack Chart”
 * Any suggestion? Thank you
 * [https://wordpress.org/plugins/spammers-suck/](https://wordpress.org/plugins/spammers-suck/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [wpspamhammer](https://wordpress.org/support/users/wpspamhammer/)
 * (@wpspamhammer)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/protection-not-active/#post-4605167)
 * If you go to Settings > Spam Hammer, is the issue fixed?
 *  Thread Starter [stefan567](https://wordpress.org/support/users/stefan567/)
 * (@stefan567)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/protection-not-active/#post-4605178)
 * no, but I found out about Spam Hammer and now know that this software wasn’t 
   freeware. However, I haven’t had the opportunity to try it and it says that the
   trial period is over. Strange?
 *  Plugin Author [wpspamhammer](https://wordpress.org/support/users/wpspamhammer/)
 * (@wpspamhammer)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/protection-not-active/#post-4605179)
 * When did you install the plugin?
 *  [befound](https://wordpress.org/support/users/befound/)
 * (@befound)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/protection-not-active/#post-4605284)
 * Hi Steven,
    I completely understand needing payment to for your product but I
   thought all plugins in the WP repository were at no charge with the exception
   of a premium upgrade options.
 * Your plugin seems to be a trail for a period of time and then non-functional.
   Is that correct?
 *  Plugin Author [wpspamhammer](https://wordpress.org/support/users/wpspamhammer/)
 * (@wpspamhammer)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/protection-not-active/#post-4605285)
 * This is not a traditional plugin; it is serviceware, see rule 6: [http://wordpress.org/plugins/about/guidelines/](http://wordpress.org/plugins/about/guidelines/)
 * "Serviceware" plugins are defined as plugins that merely act as an interface 
   to some external third party service (eg. a video hosting site). Serviceware 
   plugins ARE allowed in the repository, as long as the code in the plugin meets
   all other conditions. These are allowed even for pay services, as long as the
   service itself is doing something of substance.
 * The only difference is that instead of requiring payment before you ever use 
   it, I provide it completely unrestricted in features over a period you can comfortably
   use it and evaluate if it meets your needs.
 * Questions are strictly answered directly by email (response@wpspamhammer.com)—
   with the only exception being someone not being able to run the plugin for the
   first time. In the future, forward all of your inquiries there.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘protection not active’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/spammers-suck_a58c6e.svg)
 * [Flip The Script! Be The Aggressor | Spam Hammer](https://wordpress.org/plugins/spammers-suck/)
 * [Support Threads](https://wordpress.org/support/plugin/spammers-suck/)
 * [Active Topics](https://wordpress.org/support/plugin/spammers-suck/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/spammers-suck/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/spammers-suck/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [wpspamhammer](https://wordpress.org/support/users/wpspamhammer/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/protection-not-active/#post-4605285)
 * Status: resolved