Support » Fixing WordPress » Protected Page Not Working

  • Resolved Aikyrie

    (@aikyrie)


    http://www.johnsonlawgroup.com/forms/
    We had this password on the page for awhile. It’s worked up until today (9/19). Basically, even if you enter in the password correctly, it doesn’t work.

    I have no idea why. It’s not the password, page, theme, plugins and anything else I could think of. I originally had HTTPS on the page but took that off once this happened and still no go!

    Help please!

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Aikyrie

    (@aikyrie)

    Yes to all. It still wont display the content.

    esmi

    (@esmi)

    Forum Moderator

    Can we see the site using the Twenty Eleven theme with all plugins deactivated? Also, can you reset the password and let us know what the new password is.

    Aikyrie

    (@aikyrie)

    http://johnsonlawgroup.com/forms/
    password: password!

    esmi

    (@esmi)

    Forum Moderator

    Can you try resetting your custom permalinks back to the default setting and renaming the .htaccess file in your root folder?

    Aikyrie

    (@aikyrie)

Viewing 6 replies - 1 through 6 (of 6 total)
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