• Resolved mobi4u982

    (@mobi4u982)


    I have created an email for my form and have done it
    exactly as you suggested.

    I receive an email saying I have a new signup but
    the person who submitted the form is not getting the
    email I had set up.

    Can you please tell my what I have done wrong.

    Thanks
    David

    http://wordpress.org/plugins/contact-bank/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Varun Sharma

    (@contact-banker)

    Hi,

    We have checked and it works fine on our servers!

    Can you please provide more details or screenshots of your email settings page once you select the form from the drop down?

    Thanks

    Support Team

    mobi4u982

    (@mobi4u982)

    Here is a copy of my email campaign.

    Copy and paste the link into a browser.

    http://autoresponder-questions.s3.amazonaws.com/CONTACT BANK.zip

    Thanks
    David

    Plugin Author Varun Sharma

    (@contact-banker)

    Hi,

    The link isn’t working.

    Please post it again

    Thanks

    Support Team

    mobi4u982

    (@mobi4u982)

    apshively

    (@apshively)

    Just copy and paste the guy aboves text link, clicking isn’t going to work.

    I’m having the same issue as him as well.

    mobi4u982

    (@mobi4u982)

    I copied and pasted the link

    http://autoresponder-questions.s3.amazonaws.com/CONTACT BANK.zip

    into my browser and saved it to my desktop and it opened it and
    it worked just fine.

    mobi4u982

    (@mobi4u982)

    Can someone please check my link as to why my prospects
    are not getting their emails?

    Thanks

    David

    Plugin Author Varun Sharma

    (@contact-banker)

    Hi mobi4u982,

    We downloaded the attachment and looked to your settings, everything looks fine.

    Can you share us your login details with us at captcha.bank [at] tech-banker.com so we can check what is the issue stopping emails. This would be helpful for other users as well, because it works simply fine on our ends.

    Thanks

    Support Team

    I gave you my login details.
    did you get a chance to take
    a look at them.

    And see what is going wrong?

    Thanks
    David

    Plugin Author Varun Sharma

    (@contact-banker)

    HI mobi4u982,

    Please send the site url as well. You never mentioned that.

    Thanks

    Support Team

    Plugin Author Varun Sharma

    (@contact-banker)

    Hi,

    Kindly install the new version 2.0. This bug has been fixed here

    We have changed the way short-codes work now!

    So, old short-codes won’t work. You need to do the following :

    You just need to go to your Page/Post where you want to implement it and then above your Text Editor/ WP Editor, there would be a button called Contact Bank. Once you click on it, you can generate your short-code easily and quickly.

    Thanks

    Support Team

    did this issue got solved? I have the same problem – the entry shows up under form entries, but no email is sent.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Prospect Not Getting Email’ is closed to new replies.