Prose

  • PhillS

    (@phills)


    10 years, 4 months ago

    I just did a routine update of the Prose theme as prompted by WP and no my site appears to not work at all! When I click on the link to site I get this error message:
    Fatal error: require() [function.require]: Failed opening required ‘/home/spareparts/www/www/wp-content/themes/genesis/inc/customizer.php’ (include_path=’.:/usr/local/php53/lib/php’) in /home/spareparts/www/www/wp-content/themes/prose/functions.php on line 196

    Any ideas of what went wrong and what I should do next?

Viewing 7 replies - 1 through 7 (of 7 total)
  • WPyogi

    (@wpyogi)

    10 years, 4 months ago

    You can deactivate that theme by using FTP or Cpanel to access your site files on the server and renaming the theme –

    wp-content
   themes
      prose.HOLD

    That will force WP to use a default theme and should let you login again.

    Then you should ask StudioPress about this problem – as commercial themes aren’t supported on these forums.

    Thread Starter PhillS

    (@phills)

    10 years, 4 months ago

    Thanks. I am not sure about commercial themes as someone else set up this site. Where can I find a list of themes that are supported by forums or someone who could manage this activity for me?

    WPyogi

    (@wpyogi)

    10 years, 4 months ago

    These forums support themes from here:

    http://wordpress.org/themes/

    You can generally find info about a theme by looking in the style.css file or by googling it – which finds

    http://my.studiopress.com/themes/prose/

    They’d be the best ones to ask about this issue, but if you are looking to hire someone, you could post a job listing here:

    http://jobs.wordpress.net/

    Thread Starter PhillS

    (@phills)

    10 years, 4 months ago

    Thanks.

    SSMcKee

    (@ssmckee)

    10 years, 4 months ago

    I had the same problem as PhillS. It really created some issues on my blog (www.inamirrordimly.net). I spent a lot time going back and forth between my host, StudioPress, and my developer. The issue is that another company has produced a theme called Prose. WordPress sees that I have the Prose Child theme on my site and thinks I need to update to the new “Prose”. I don’t because it’s actually not the Studiopress Genesis Framework Prose theme. So, that is the issue. Is there any way that WordPress can correct the duplication so that I’m not getting update notices for a theme that isn’t mine? Anyone using the Studiopress Prose child theme is going to have this problem if they think they are just routinely updating their theme. It crashed my entire site. I couldn’t even get into the WP admin or look at my dashboard. It was yucko. Thanks to my developer, it’s fixed now and backed up on my host server. But, still no fun.

    Thread Starter PhillS

    (@phills)

    10 years, 4 months ago

    I ‘solved’ my problem by getting a WP developer to reconfigure the website using a different child theme under Genesis. The users won’t notice any difference except that we took the opportunity to refresh the look.

    CTGeeks

    (@ctgeeks)

    10 years, 4 months ago

    Same thing here and @ssmckee hit the nail on the head with the problem…

    The issue is that another company has produced a theme called Prose. WordPress sees that I have the Prose Child theme on my site and thinks I need to update to the new “Prose”. I don’t because it’s actually not the Studiopress Genesis Framework Prose theme.

    BTW: if you have the latest version of Prose (v.1.5.2) from StudioPress, this is a non-issue. It seems to happen when you have v1.0 of Prose

Viewing 7 replies - 1 through 7 (of 7 total)
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