YAK for WordPress
[resolved] Promotions not working (6 posts)

  1. Mahuk
    Posted 2 years ago #

    I have one product with SKU:0001

    I want a promotion where buyers can enter code to get certain dollar value off:

    I get the promo code field at checkout, and if i enter wrong code - it tells me the code is not valid. But if i enter correct code - nothing happens. I've tried other promotion types - same problem.

    Code: SAVE7
    Description: Save $7
    Users: (empty/none)
    Products: 0001
    Products Inclusion: Include
    Type: Pricing value
    Value: 7
    Expiration: (empty/none)



  2. Mahuk
    Posted 2 years ago #

    A small update: Just discovered that if i set "Product Inclusion" to Exclude - then the discount is applied.

    So i must be misunderstanding what that option actually does.

  3. nolongeractive
    Plugin Author

    Posted 2 years ago #

    A couple of thoughts:

    1) the list of products can be blank - which means all products are included (I've updated the quick help to reflect that)

    2) you can't use SKU in that box. It's a comma-separated list of post IDs (again, I've updated the quick help) - which explains why it didn't work when you had it set to "include".

  4. Mahuk
    Posted 2 years ago #

    ok, that makes sense
    thanks for the update.

  5. Zoomdweebie
    Posted 2 years ago #

    I'm having a problem getting the coupon codes to work too. I have customers that are trying to use a Christmas discount code I gave out for 15% off on 52teas.com -- "HOHOHO2012" but it won't work. I can't get it to work no matter what I try. I could really use some help on this. I've got customers tweeting about the broken code. =(

  6. nolongeractive
    Plugin Author

    Posted 2 years ago #

    See reply to your email (wrong promo type).

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