Title: Program Not Working
Last modified: March 20, 2017

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# Program Not Working

 *  Resolved [knitandsew](https://wordpress.org/support/users/knitandsew/)
 * (@knitandsew)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/program-not-working/)
 * Hi,
    Downloaded it twice just to make sure it was installed correctly. Initially
   all the settings were filled in for Stripe as we don’t use authorize.net. The
   backend settings are there and filled in correctly and when you go to an order
   the SCREEN OPTIONS tab at the top of the screen does not work (the SCREEN OPTIONS
   works again as soon as this program is deactivated) and when you click at the
   bottom of the page for payment it goes to settings where it is already filled
   in so going round in circles with it not working. Looks like there is something
   missing on the program for it to work or do you know of any clashes with any 
   other programs that could stopping it from working or minor settings that can
   be tweaked. I have a old program called Woocommerce Phone Payments which is old
   and not supported now that works OK so cannot understand why your program does
   not. By the way the Phone Payments program is deactivated when your program is
   running. Any ideas how to solve this?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [bfl](https://wordpress.org/support/users/bfl/)
 * (@bfl)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/program-not-working/#post-8936132)
 * Hey. Thanks for getting in touch. The first problem you mentioned (about “Screen
   Options”) is definitely a bug. I will fix it and release an update. I’m looking
   into the second problem you mentioned and I’ll get back to you as soon as I figure
   it out.
 * Thanks again and sorry for any inconvenience.
 *  Plugin Author [bfl](https://wordpress.org/support/users/bfl/)
 * (@bfl)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/program-not-working/#post-8936235)
 * You said:
 * > when you click at the bottom of the page for payment it goes to settings
 * What exactly does the message in the payment box say?
 *  Thread Starter [knitandsew](https://wordpress.org/support/users/knitandsew/)
 * (@knitandsew)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/program-not-working/#post-8938295)
 * Hi,
 *  Thanks for coming back to me. Just had a quick look in the back end of my woocommerce
   office on a test order that we have been working on to get the Manual Payment
   done and all looks to be working perfectly. The SCREEN OPTIONS tab at the top
   is available to open and the payment side of things is showing on the order as
   well so well done on rectifying the problem. By the way it looks tons better 
   than the other manual payment program that we had so thanks for sorting it.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Program Not Working’ is closed to new replies.

 * ![](https://ps.w.org/woo-mp/assets/icon-128x128.png?rev=1596816)
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 * 3 replies
 * 2 participants
 * Last reply from: [knitandsew](https://wordpress.org/support/users/knitandsew/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/program-not-working/#post-8938295)
 * Status: resolved