Support » Plugin: ProfileGrid - User Profiles, Groups and Communities » Profilegrid Multi Group Managers

  • Resolved alexbyby

    (@alexbyby)


    I do not understand on the site I find Update 1.2
    While I am asked for version 1.5
    Something is wrong.

    ?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Nothing works here with the new plugins

    Uncaught Error: Class ‘Profilegrid_EventPrime_Integration’ not found in D:\inetpub\webs\spaziosocialcom\wp-content\plugins\profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration\profilegrid-eventprime-integration.php on line 67
    run_profilegrid_eventprime_integration()
    wp-content/plugins/profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration/profilegrid-eventprime-integration.php:71
    include()
    wp-admin/includes/plugin.php:2255
    plugin_sandbox_scrape()
    wp-admin/plugins.php:177

    Fatal error: Uncaught Error: Class ‘Profilegrid_EventPrime_Integration’ not found in D:\inetpub\webs\spaziosocialcom\wp-content\plugins\profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration\profilegrid-eventprime-integration.php:67 Stack trace: #0 D:\inetpub\webs\spaziosocialcom\wp-content\plugins\profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration\profilegrid-eventprime-integration.php(71): run_profilegrid_eventprime_integration() #1 D:\inetpub\webs\spaziosocialcom\wp-admin\includes\plugin.php(2255): include(‘D:\\inetpub\\webs…’) #2 D:\inetpub\webs\spaziosocialcom\wp-admin\plugins.php(177): plugin_sandbox_scrape(‘profilegrid-use…’) #3 {main} Next Exception: Class ‘Profilegrid_EventPrime_Integration’ not found in D:\inetpub\webs\spaziosocialcom\wp-content\plugins\query-monitor\collectors\php_errors.php:82 Stack trace: #0 [internal function]: QM_Collector_PHP_Errors->exception_handler(Object(Error)) #1 {main} thrown in D:\inetpub\webs\spaziosocialcom\wp-content\plugins\query-monitor\collectors\php_errors.php on line 82

    Uncaught Error: Class ‘Profilegrid_EventPrime_Integration’ not found in D:\inetpub\webs\spaziosocialcom\wp-content\plugins\profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration\profilegrid-eventprime-integration.php on line 67
    run_profilegrid_eventprime_integration()
    wp-content/plugins/profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration/profilegrid-eventprime-integration.php:71
    include_once()
    wp-settings.php:371
    require_once()
    wp-config.php:84
    require_once()
    wp-load.php:37
    require_once()
    wp-admin/admin.php:34
    require_once()
    wp-admin/plugins.php:10
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    Scopri di più r

    I’m starting to think I made a wrong purchase. It’s been a few months since I bought your plugin. I can’t configure it properly for one reason or another.

    Installation of the plugin loaded from the file: profilegrid-user-profiles-groups-and-communities-profilegrid-frontend-group-manager.zip
    Scompattamento del pacchetto…

    Could not create directory. profilegrid-user-profiles-groups-and-communities-profilegrid-frontend-group-manager/plugin-updates/Puc/v4p9/DebugBar

    I have done all these steps, moreover my web space is unlimited, therefore to be excluded

    Plugin Support profilegrid0

    (@profilegrid0)

    Hello @alexbyby,

    Thank you for reporting the version notification issue, we have fixed it and now it should display the notification for V1.2 .

    Regarding the extension update issue, could you please check by installing the extension using FTP on your site. Please refer to the following steps to install the extension using zip file:

     
    1) Login to WordPress dashboard, go to “Plugins” menu.

    2) All plugins will be listed here, delete the ProfileGrid extension which you want to update from the list.

    3) Now connect your site’s FTP and go to ‘wp-content/plugins/’ directory, upload the extension zip file here and extract the files.

    4) Go to “Plugins” in dashboard and activate the extension from the list.

     
    If you still face issue, we will require access details for your site to get a better analysis and help deliver you quick solution. 

    alexbyby

    (@alexbyby)

    Follow me a little in words, I have already done all this also via FTP disabled, deleted plugin, deleted sign on FTP path, even I have tried even to update the files via FTP the error always persists, give me an email on which to send you the accesses

    Plugin Support profilegrid0

    (@profilegrid0)

    Hello @alexbyby,

    You may share the site access to email ID ‘support@profilegrid.co’.

    Plugin Support profilegrid0

    (@profilegrid0)

    Hello @alexbyby,

    We have received your ticket on our support portal, now further communication will be carried over there. Thus, we are marking this as resolved.

Viewing 9 replies - 1 through 9 (of 9 total)
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