Support » Plugin: Wordfence Security - Firewall & Malware Scan » ProfileGrid and Wordfence

  • Resolved Syxguns


    Very fond of Wordfence, but have run into a problem that I can’t seem to address or don’t know where to address withing Wordfence.

    I use ProfileGrid:

    ProfileGrid gives many features to users after you place them in a group. One feature is setting a background image on your profile, and changing your avatar. Testing this for days disabling different plugins until today when I decided to disable Wordfence.

    Somewhere in the Wordfence settings it does not allow subscribers to upload images. I’m not sure where I can change this setting, and would appreciate any assistance or I may have to change my security application.

    Hope you have an answer for me.

    Many thanks!

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  • Hi Syxguns,

    May I know what happens exactly when you try to upload an image? any error message? perhaps sharing a screenshot would be helpful.

    Also, you can try to switch the firewall status into “Learning Mode” and recheck this issue.

    Let me know how it goes,

    I did not receive an error, just it would freeze and not allow you to crop and save the image. However, every time you would upload again, my media gallery would save another copy of the image.

    I placed the firewall back into learning mode and I was able to update the user background image and the avatar image.

    Thank you for that great little tip! I would think that I should be set now.

    Love Wordfence, I would purchase it if I didn’t have so many sites. If I ever happen to get a site that is making me any money then I will definitely be making a purchase.

    Side note: I build websites for others and always include the free version of Wordfence. I would hope that might drum up a little business for the fantastic security that you offer us.

    Thank you once again!

Viewing 2 replies - 1 through 2 (of 2 total)
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