Title: Profile updates don´t save
Last modified: November 14, 2023

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# Profile updates don´t save

 *  Resolved [ersguterben](https://wordpress.org/support/users/ersguterben/)
 * (@ersguterben)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/profile-updates-dont-save/)
 * Already serched for this topic in forum but didn´t find a solution – When logged
   in, users can´t update their data, “update” button just turns grey after clicking
   and after a refresh all input data is deleted… Problem also happens when turning
   of all other plugins and switching to default wordpress theme. I also contacted
   the theme´s author (Enfold theme) but they suggested to contact the plugin´s 
   author
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprofile-updates-dont-save%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/profile-updates-dont-save/#post-17202294)
 * [@ersguterben](https://wordpress.org/support/users/ersguterben/)
 * You have an issue with the security.
    Both FireFox and Google Chrome browsers
   return errors: “Connection not encrypted”.
 *  Thread Starter [ersguterben](https://wordpress.org/support/users/ersguterben/)
 * (@ersguterben)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/profile-updates-dont-save/#post-17202804)
 * I now have moved the website to a domain, that is encrypted: [https://p3n-projekte.de](https://p3n-projekte.de)
 * But still same problem…
 *  Thread Starter [ersguterben](https://wordpress.org/support/users/ersguterben/)
 * (@ersguterben)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/profile-updates-dont-save/#post-17203314)
 * Found the issue – I’ve missmatched the account page 🙁
 * Thank yyou for the support!
    -  This reply was modified 2 years, 6 months ago by [ersguterben](https://wordpress.org/support/users/ersguterben/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Profile updates don´t save’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [profile](https://wordpress.org/support/topic-tag/profile/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 3 replies
 * 2 participants
 * Last reply from: [ersguterben](https://wordpress.org/support/users/ersguterben/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/profile-updates-dont-save/#post-17203314)
 * Status: resolved