Support » Plugin: Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin » Profile update not possible cause email adress is already linked?

  • Resolved brandshot

    (@brandshot)


    After change some profile details like phone number or address the profile is not updating cause the email field has a error message: “email is already linked to other profile”. But the showing email is the used email of the current profile?

Viewing 1 replies (of 1 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @brandshot,

    What version of the Ultimate member core you have installed?
    Please make sure that you don’t use already used email.
    Go to the Ultimate member -> Dashboard and clear user cache on the right side of the page. If you have any caching plugin installed please exclude Ultimate member pages from the cache and see if it helps.

    Regards.

Viewing 1 replies (of 1 total)
  • The topic ‘Profile update not possible cause email adress is already linked?’ is closed to new replies.